Mamasaan is Bondi’s Moulin Rouge-meets-1920s-Shanghai cocktail bar and Japanese-Taiwanese kitchen: live music, bottomless weekend lunches and a 4.6 rating from 1,000+ reviews.
We’re looking for a hands-on Restaurant Manager to run the floor and keep the venue firing.
Key responsibilities
- Run day-to-day service across bar and dining, leading from the floor on our busiest shifts
- Build and manage rosters in Square to hit wage-cost targets set by the directors
- Control stock ordering and supplier relationships, keeping beverage and food COGS on target
- Deliver a weekly KPI report to the directors: sales, wage %, COGS %, reviews
- Leading, training and developing a high-performing team
- Make sure liquor licensing, food safety and WHS compliance are always met
- Own the guest experience: handle complaints, lift review scores and keep service consistent
- Coordinate live music, events, functions and bottomless lunches
- Train and develop the front-of-house team and implementing promotions and marketing
- Maintaining premium service and presentation standards
About you
- Minimum 12+ months' experience in a Restaurant Manager role
- Strong financial and operational management experience
- Current NSW RSA (essential); Food Safety Supervisor certificate (or willing to obtain within 30 days)
- Strong cocktail and beverage knowledge
- Confidence with rostering, wage control and stock systems (Square and OpenTable experience a plus)
- Calm under pressure, and a leader people want to work for
- Excellent communication and organisational skills
The role: Full-time, 5 days including Friday to Sunday and evenings. Reports to the directors.
NOTE
Overseas candidates are not eligible to apply!
Onshore visa candidates are eligible, if you have a valid work visa for Australia that requires a sponsorship transfer.
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Hospitality Venue Manager in Sydney employer: Mamasaan Bondi
Mamasaan Bondi offers a vibrant work environment with a focus on premium service and guest experience. Employees have the opportunity to lead and develop a high-performing team while managing daily operations in a lively setting. The company promotes professional growth through hands-on training and involvement in various aspects of venue management.
