Main Road Medical Centre – Saint Albans VIC
Join our friendly and growing team at Main Road Medical Centre. We're looking for a professional, organised and patient-focused Medical Receptionist who enjoys delivering exceptional customer service in a busy, modern general practice.
As one of the first people our patients meet, you'll play a key role in creating a welcoming experience while helping ensure the smooth day-to-day operation of our clinic. If you thrive in a fast-paced environment, enjoy working with people and take pride in delivering excellent service, we'd love to hear from you.
Medical Receptionist (Casual) About the Role
As a Medical Receptionist, you will be responsible for:
- Greeting patients and providing exceptional customer service
- Managing appointments and doctor schedules
- Answering and directing phone calls
- Processing Medicare, EFTPOS and private billings
- Registering new patients and maintaining accurate medical records
- Scanning, filing and general administrative duties
- Managing emails and electronic correspondence
- Liaising with doctors, nurses and allied health professionals
- Assisting with the smooth day-to-day operation of the practice
About You
We're looking for someone who has:
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- High attention to detail
- A friendly, professional and compassionate manner
- Strong computer skills and the ability to quickly learn new systems
- The ability to remain calm and organised in a busy environment
- The ability to work both independently and as part of a team
- Reliable, punctual and flexible availability
Desirable (but not essential)
- Previous experience in medical reception or healthcare administration
- Experience using Best Practice Premier or similar practice management software
- Knowledge of Medicare billing and patient claiming processes
- Experience using HotDoc or similar online booking systems
What We Offer
- Competitive hourly rate of $28 to $33 per hour, depending on experience
- A supportive, friendly and collaborative team environment
- Ongoing training, mentoring and career development
- Opportunity to expand your skills in medical administration
- Potential for additional shifts and future permanent opportunities for the right candidate
- A modern, well-established medical centre
- A positive workplace culture where we value teamwork, professionalism, respect and providing outstanding care to every patient
Employment Type
- Casual
- Some weekday, evening and weekend availability may be required.
