At a Glance
- Tasks: Provide personalised support to participants with complex needs and assist with daily routines.
- Company: Mai-Wel Group, a trusted not-for-profit in the Hunter region.
- Benefits: Permanent part-time role with 25 hours per week and meaningful work.
- Other info: Join a collaborative team focused on positive outcomes and community impact.
- Why this job: Make a real difference in people's lives while building independence and confidence.
- Qualifications: Experience with dementia and mental health support; Certificate III in Mental Health preferred.
The predicted salary is between 40500 - 49500 $ per year.
About Us
The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region. Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.
About the role
You will provide personalised support to participants with complex needs, including dementia and borderline personality disorder. Building trust and providing calm, consistent support will be central to your work.
Your responsibilities will include:
- Supporting daily routines, household tasks and community participation.
- Following participants' Personal Support Plans and consistently implementing the strategies outlined in their Positive Behaviour Support Plans.
- Role modelling Active Support by encouraging participants to be involved in everyday activities, build skills and exercise choice.
- Communicating clearly, consistently and proactively with the team so everyone is informed, aligned and implementing agreed support strategies.
- Maintaining accurate records and sharing relevant observations and changes in participants' needs.
About you
You are calm, resilient and reliable. You understand the importance of person-centred support and role model Active Support in your everyday practice. You work collaboratively, contribute to a positive team culture and demonstrate accountability in your role. You recognise that a consistent approach helps reduce behaviours of concern, maintain participants' wellbeing and provide safe, person-centred support. You understand that effective communication, shared understanding and teamwork are essential to achieving positive outcomes.
Experience supporting people with dementia and complex mental health needs, including borderline personality disorder.
Experience providing stoma care and personal care.
A strong commitment to following participants' Personal Support Plans, with demonstrated experience implementing Positive Behaviour Support Plans.
Exceptional communication skills, including the ability to share information clearly, consistently and proactively with the team.
A collaborative approach to implementing agreed support strategies and maintaining consistency across the team.
Ability to work independently and as part of a team.
Availability for the established roster, including morning, day, afternoon and evening shifts, sleepovers and weekends.
A Certificate III in Mental Health, a relevant qualification or comparable practical mental health experience would be highly regarded. This opportunity may particularly suit someone with a mental health or nursing background.
Enjoy the stability of permanent part-time employment with 25 hours per week.
Use your specialist skills in meaningful, relationship-focused work.
Help participants feel safe, respected and supported in their own homes.
Support Worker - Supported Living in East Maitland employer: Mai-Wel
At Mai-Wel, we pride ourselves on being a values-driven employer that fosters a supportive and inclusive work culture, where every team member is empowered to make a meaningful impact in the community. With flexible working arrangements, generous salary packaging options, and a strong focus on professional development, we offer our employees the opportunity to grow and thrive in their careers while contributing to the empowerment of individuals with disabilities. Join us in our mission to create real pathways to employment and independence in the Hunter region.
