Madtoppings Group Pty Ltd – Castle Hill NSW
Job Type: Permanent position | Full time position
Job Description
About the Role We are seeking an experienced Retail Manager to lead the day-to-day operations of a busy fast food restaurant in NSW. This role requires a hands-on operator who can manage staff, oversee store performance, and ensure a high standard of customer service in a fast-paced environment.
- Key Responsibilities Oversee daily store operations, ensuring smooth service and consistent product quality Manage inventory levels, ordering, and supplier coordination to support business needs
- Contribute to pricing decisions, promotions, and local marketing initiatives Drive sales through strong customer service and active engagement with customers Monitor financial performance, including sales, expenses, and cost control
- Maintain accurate records relating to stock, sales, and operational performance Recruit, train, roster, and supervise team members Ensure compliance with workplace health and safety, food safety, and company policies
- Skills & Experience Relevant qualification and/or at least 3 years’ experience in a similar role At least 1 year of experience in a retail management role
- Experience managing operations in a fast-paced retail or quick-service food environment Strong leadership skills with the ability to motivate and manage a team Good understanding of stock control, budgeting, and cost management
- Ability to manage competing priorities and work under pressure Strong communication and organisational skills
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