At a Glance
- Tasks: Lead and coordinate financial admin processes while delivering exceptional customer service.
- Company: Join the vibrant Macquarie University Sport & Aquatic Centre team.
- Benefits: Enjoy gym access, paid concessional days, and staff discounts.
- Other info: Dynamic role with opportunities for professional growth and community engagement.
- Why this job: Make a real impact in a supportive and inclusive environment.
- Qualifications: Experience in administration and strong leadership skills required.
The predicted salary is between 66150 - 80850 $ per year.
Administration Coordinator - Macquarie Uni. Sport & Aquatic Centre
Lead. Improve. Deliver an exceptional customer experience.
- Competitive annual salary plus super
- Appointment Type: Full time (38 hours), permanent position
- Location: Wallumattagal Campus, North Ryde, Dharug Land
THE ROLE
In this diverse and hands-on role, you will
- Oversee and coordinate all financial administration processes, including direct debits, invoicing, billing, debt management and reporting.
- Lead, supervise and coach the administration team to build capability and deliver high-quality, consistent service.
- Support the development and implementation of pricing schedules aligned with business and audit requirements.
- Manage escalated administrative and customer issues, ensuring timely and effective resolution.
- Continuously review and improve systems, processes, and procedures to enhance efficiency and customer outcomes.
- Provide expert guidance on sensitive and confidential administrative matters across the business.
- Maintain a strong understanding of MUSAC programs, services, fees and terms & conditions.
- Contribute to Diversity, Equity, Inclusion and Belonging (DEIB) initiatives that support an inclusive and welcoming environment.
- Ensure compliance with EEO, WHS, and governance requirements.
ABOUT YOU
You are a proactive and solutions-focused professional with strong administrative leadership experience. You bring:
- Relevant tertiary qualification and/or extensive experience in administration, operations, or customer service.
- Proven experience leading, supervising, and developing high-performing teams.
- Strong financial administration experience in a complex or membership-based environment.
- Demonstrated ability to improve processes and drive continuous improvement initiatives.
- Experience working within governance and compliance frameworks.
- Strong analytical skills, including experience in data reporting and generating business insights.
- Excellent communication, organisation, and stakeholder management skills.
- High attention to detail and the ability to manage competing priorities.
- Demonstrated skill and experience in Microsoft Office programs including Excel, Word, Outlook and Power Point.
*** Note: This role requires a criminal history check, as well as a First Aid and CPR certificate.
ABOUT US
Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue offering health, fitness, aquatic, and sporting programs to the university and wider community.
We are committed to creating inclusive, engaging and high-quality experiences for all member and guests.
WHY JOIN US?
At MUSAC, you’ll join a vibrant and inclusive environment focused on community, wellbeing and excellence.
We offer
- Complementary Macquarie University Sport & Aquatic Centre gym access
- Paid concessional days between Christmas and the New Year
- Access to staff wellbeing programs
- Staff discounts at Campus Life operated hospitality outlets
- A dynamic and supportive team environment
- Working on a beautiful parkland campus
- Access to discounted corporate health insurance and employee flu shotprogram
- Salary sacrifice options
- Full access to the University Library
- Access to paid parental leave
- Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity.
Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work.
We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community.
Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
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Administration Coordinator in Ryde employer: Macquarie University
Macquarie University is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration within the School of Computing. With a strong emphasis on professional development, employees have access to numerous growth opportunities, including involvement in high-impact research projects at the Cyber Security Hub. Located in a dynamic academic environment, the university provides a supportive atmosphere for both teaching and research, making it an ideal place for those seeking meaningful and rewarding careers in education.
