At a Glance
- Tasks: Resolve complex billing enquiries and disputes while delivering top-notch customer service.
- Company: Join Macquarie Technology Group, a leader in innovative tech solutions.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with potential for AI-driven innovations and career advancement.
- Why this job: Make a real difference by improving billing processes and enhancing customer experiences.
- Qualifications: Strong analytical skills and a passion for problem-solving in a team environment.
The predicted salary is between 72000 - 88000 $ per year.
Macquarie Technology Group is seeking a Billing Consultant in Sydney to resolve complex customer billing enquiries and disputes while delivering excellent service. You will investigate end-to-end issues across invoices, contracts, pricing and account data, working with Credit, Account Management, Service Delivery, Sales, suppliers and carriers to drive resolution and prevent recurrence.
This hands-on role emphasizes data analysis, process improvement and potential AI-driven enhancements.
Billing Solutions Analyst in Sydney employer: Macquarie Technology Group
At Macquarie Cloud Services, we pride ourselves on being Australia's #1 Great Place to Work in Technology for 2026, fostering a vibrant work culture that prioritises employee well-being and professional growth. Our commitment to learning and development, coupled with a collaborative environment, empowers our team members to thrive while making a significant impact in the cyber security landscape. Join us in a role where your expertise will not only shape our Security Operations Centre but also contribute to a culture of innovation and excellence.
Contact Details:
Macquarie Technology Group Recruitment Team