At a Glance
- Tasks: Resolve complex billing enquiries and enhance customer service with AI-driven solutions.
- Company: Join Macquarie Technology Group, a leader in innovative tech solutions.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Collaborative environment with a focus on innovation and efficiency.
- Why this job: Make a real difference by improving billing processes and customer experiences.
- Qualifications: Strong analytical skills and a passion for customer service.
The predicted salary is between 60750 - 74250 $ per year.
Macquarie Technology Group is seeking a Billing Consultant to resolve complex customer billing enquiries with a high level of service.
You will investigate issues end-to-end, analyse invoices, contracts, pricing and account data, then communicate outcomes clearly to customers and internal stakeholders.
The role involves working across Credit, Account Management, Service Delivery and Sales to prevent recurring issues, improve processes and leverage AI to make billing smarter and more efficient.
Billing Resolution Specialist: AI-Driven, Customer-Centric in Sydney employer: Macquarie-Technology-Group-1
Macquarie Technology Group is an attractive employer due to its commitment to fostering a collaborative and results-driven work culture. Employees have the opportunity to make a significant impact in their roles, particularly in areas like cyber security and network engineering. The company also offers a structured graduate program that provides hands-on training and career development for recent graduates.
Contact Details:
Macquarie-Technology-Group-1 Recruitment Team
