Macquarie Group in Melbourne is seeking a CS&S Trainer to design, facilitate and continuously enhance data-led training programs for onboarding, development and ongoing capability building of Client Service and Support staff.
You will partner with leaders to assess learning needs, monitor performance outcomes and uplift capability via coaching, live and simulated observations, and targeted interventions. This role is based in Melbourne with hybrid work options.
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Data-Driven Client Service Trainer in Melbourne employer: Macquarie Group
Macquarie Group is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to drive meaningful change through data-driven insights. With a strong focus on professional development, the Global Reward Advisory team offers ample opportunities for growth and learning, all while being part of a dynamic global network that values diverse perspectives and encourages impactful contributions.