Macquarie Group is seeking a Client Service Consultant to support clients of our retail bank through live chat and occasional outbound calls. You will understand client needs, ask insightful questions, and deliver effective financial product guidance with a strong focus on empathetic service.
The role emphasizes accurate communication, adherence to contact centre guidelines, and the ability to thrive in a fast-paced environment. Hybrid and flexible working arrangements are available.
Banking Client Support Specialist (Live Chat) in Melbourne employer: Macquarie Group
Macquarie Group is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to drive meaningful change through data-driven insights. With a strong focus on professional development, the Global Reward Advisory team offers ample opportunities for growth and learning, all while being part of a dynamic global network that values diverse perspectives and encourages impactful contributions.
