Retention Manager in Brisbane

Retention Manager in Brisbane

Brisbane Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage and support underperforming loans and client relationships in a dynamic team.
  • Company: Join Macquarie, a global financial services leader with 57 years of profitability.
  • Benefits: Enjoy wellbeing leave, flexible work options, and professional development opportunities.
  • Other info: Inclusive environment that values diverse perspectives and experiences.
  • Why this job: Make a real impact by helping businesses navigate financial challenges.
  • Qualifications: Expertise in debt restructuring and strong communication skills required.

The predicted salary is between 82800 - 101200 $ per year.

The Asset Solutions team within our Banking and Financial Services group is responsible for the oversight of the Troubled Asset portfolio for Business Banking. We are a specialised team dedicated to managing and supporting the business to deal with higher risk clients. We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you're empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

Based in Brisbane, you will be part of a team responsible for managing the Credit Watch loan book. You will partner with the Business Banking Relationship Managers and be responsible for developing and implementing strategies to retain and restructure underperforming loans and client relationships. You will review underperforming asset provision requirements and provide an advisory role for clients exhibiting signs of stress. With a strong credit or insolvency background, you will possess expertise in debt and business restructuring and have an understanding of Small to Medium Enterprises to sensitively deliver restructuring advice and solutions to the business and clients. You will be an exceptional communicator with strong influencing and stakeholder management skills.

What you offer:

  • Expertise in debt and business restructuring, preferably gained in a banking or insolvency environment
  • Adaptability in your approach and behaviour to suit a wide variety of situations and client profiles
  • The ability to distil complex or technical information into clear, accessible communication for diverse forums and stakeholders
  • Strong organisational skills, with exceptional attention to detail and a proven ability to manage competing priorities effectively.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer:

  • 1 wellbeing leave day per year
  • Up to 5 additional service bonus leave days per year
  • Up to 20 weeks' paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks' paid leave for non-primary caregivers
  • 2 days of paid volunteer leave and donation matching
  • Up to 12 months' gender affirmation leave, including 6 weeks' paid leave
  • Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
  • Access to a wide range of salary packaging options
  • Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
  • Hybrid and flexible working arrangements, dependent on role
  • Reimbursement for work from home equipment

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that's buying a home, growing a business or investing to manage wealth.

Inclusion at Macquarie:

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance. We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.

Retention Manager in Brisbane employer: Macquarie Group

Macquarie Group is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to drive meaningful change through data-driven insights. With a strong focus on professional development, the Global Reward Advisory team offers ample opportunities for growth and learning, all while being part of a dynamic global network that values diverse perspectives and encourages impactful contributions.

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Contact Details:

Macquarie Group Recruitment Team

We think you need these skills to ace Retention Manager in Brisbane

Debt Restructuring
Business Restructuring
Credit Analysis
Stakeholder Management
Communication Skills
Influencing Skills
Organisational Skills