At a Glance
- Tasks: Lead governance and operational controls to enhance client services and manage risk.
- Company: Join Macquarie, a global financial services leader with 57 years of success.
- Benefits: Enjoy a supportive environment, career growth, and the chance to make an impact.
- Other info: Inclusive workplace valuing diverse perspectives and providing support throughout your journey.
- Why this job: Shape the future of client operations during a transformative period.
- Qualifications: Experience in governance, risk management, and compliance within financial services.
The predicted salary is between 81000 - 99000 $ per year.
Our Commodities and Global Markets Client Services team supports effective and compliant client operations across a global business. We lead governance, quality assurance and operational controls to help manage risk, meet regulatory requirements and drive continuous improvement. This is a 12-month contract to lead business as usual activities during a period of transformation.
In this role you will lead the Platform Operations governance and controls capability, with a focus on strengthening quality assurance, operational controls and risk management frameworks. You will work closely with teams across the business to oversee regulatory and operational change, drive improvements to processes and controls, and provide clear reporting on control performance, emerging risks and remediation activities.
What you offer:
- Significant experience in governance, operational risk, controls, quality assurance, compliance, audit, financial crime operations or a related discipline within financial services.
- Demonstrated experience designing, leading or improving governance and control frameworks in a complex regulated environment.
- Strong knowledge of control design, testing, monitoring, issue management, remediation governance and evidence standards.
- Experience supporting regulated operational processes, including KYC, AML, client onboarding or ongoing client due diligence activities.
- Proven ability to lead and develop teams, influence senior stakeholders and translate complex regulatory requirements into practical processes and controls.
We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance. We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.
Head of Platform Operations, Client Services in Sydney employer: Macquarie Bank Limited
At Macquarie, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Technology team. With a strong commitment to employee wellbeing, we provide generous benefits such as wellbeing leave, paid parental leave, and extensive learning opportunities, all while empowering you to shape a fulfilling career in a global financial services environment. Join us in making a meaningful impact as we drive technology solutions that support business outcomes across 30 markets.
