Macquarie Asset Management is seeking a Manager to oversee the Adviser and Investor Services team in Australia. You will handle day-to-day queries, drive timely resolutions, and partner with the Head of Adviser and Investor Services to shape team direction.
You will lead complaints management in a regulated environment, use data to monitor performance, and drive process improvements. Coaching and developing the team will be a key focus, supported by cross-functional collaboration.
Client Services Manager - Financial Services (Hybrid) in Sydney employer: Macquarie Bank Limited
At Macquarie, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Technology team. With a strong commitment to employee wellbeing, we provide generous benefits such as wellbeing leave, paid parental leave, and extensive learning opportunities, all while empowering you to shape a fulfilling career in a global financial services environment. Join us in making a meaningful impact as we drive technology solutions that support business outcomes across 30 markets.
