Macquarie Bank Limited is seeking a Client Service Consultant to act as the first point of contact for clients, primarily through live chat and phone support. You will understand client needs, ask insightful questions, and provide effective product guidance while escalating issues to supervisors when needed.
The role supports hybrid and flexible working arrangements, with a focus on delivering timely, accurate service and contributing to best practice guides and customer outcomes across markets.
Live Chat Banking Support Specialist in Canberra employer: Macquarie Bank Limited
At Macquarie, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Technology team. With a strong commitment to employee wellbeing, we provide generous benefits such as wellbeing leave, paid parental leave, and extensive learning opportunities, all while empowering you to shape a fulfilling career in a global financial services environment. Join us in making a meaningful impact as we drive technology solutions that support business outcomes across 30 markets.
