We are a proud Australian manufacturer and distributor of lubrication, fluid-handling, and industrial equipment, trusted by trade and industrial customers nationally. We're growing our internal sales team and looking for two Inside Salespeople to own and grow a dedicated portfolio of smaller commercial accounts by phone — no cold calling, no field travel, just building real relationships with existing Macnaught customers.
This is a genuinely supported, well-structured role: a defined portfolio of 600+ existing accounts, a clear call cycle, and a direct line to our National Sales Manager. If you like the idea of owning your own patch, working a consistent daily rhythm, and being rewarded for reliability rather than luck, we want to hear from you.
What You’ll Do
Manage your own portfolio of 600+ existing accounts on a structured call cycle — you decide how to build the relationship; we give you the system to run it.
Make outbound calls to existing customers for quoting, relationship-building, and account retention — around 20–25 conversations a day.
Quote and proactively spot opportunities to grow each account.
Keep the CRM accurate and up to date — call outcomes, next actions, and pricing notes.
Work closely with our field Territory Managers and Customer Service team — you're never on an island, and there's a clear path to hand accounts up when they grow.
Support price-increase rollouts, back-order updates, and product-change communications across your portfolio.
What You’ll Bring
2+ years' experience in phone-based sales, account management, or customer service, handling a large portfolio (100+ accounts) — B2B, trade, or industrial background strongly preferred.
A confident, genuine phone manner — this is a relationship role, not a script-reading one.
Comfort with numbers — reading a price list, calculating a discount, explaining a price increase without flinching.
Solid CRM literacy (we'll train you on our system) and basic Excel/Outlook skills.
A reliable, process-driven approach — this role runs on a consistent call cycle, not just closing the occasional big win.
Highly regarded experience in industrial, trade, automotive, or fluid-handling/lubrication products.
What’s On Offer
Office based role
A clearly defined portfolio and KPIs from day one, with full training and a 90-day settling-in period.
A stable, established Australian manufacturer with a genuinely supportive team culture.
If you're a self-starter who thrives on rhythm and repetition rather than constant novelty, who can handle the occasional “not interested” without taking it personally, and who genuinely enjoys getting to know a customer's business over the phone — we'd love to hear from you.
This role could also be a great fit for someone looking to transition from a field-based sales role into a phone-based position, while still using their industry knowledge and customer relationship skills.
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Industrial Tele Sales x2 in Sydney employer: Macnaught Pty Ltd
At Macnaught, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Territory Manager in Western Australia, you will enjoy competitive benefits, ongoing professional development opportunities, and the chance to make a significant impact in the lubrication equipment sales sector. Our commitment to employee growth and a supportive environment makes us a standout choice for those seeking a rewarding career path.
