Home Based Care Case Manager

A Home-Based Care Case Manager supports children and young people living in foster care through a therapeutic, trauma-informed approach that prioritises safety, stability, and emotional wellbeing. The role provides comprehensive case management, including supervising and supporting caregivers, completing annual assessments, conducting regular home visits, and spending meaningful one-to-one time with clients, with the flexibility to increase contact when risks or needs escalate.

It requires strong cultural awareness, particularly in relation to Aboriginal children and families, along with a solid grounding in trauma-informed practice, pain-based behaviours, and social work theory. The Case Manager works collaboratively with caregivers, families, Child Protection, and community services to ensure care plans are coordinated, evidence-informed, and responsive to each child's circumstances.

Success in the role relies on excellent communication and interpersonal skills, the ability to work effectively within multidisciplinary teams while exercising sound judgement independently, and a commitment to high standards of documentation, legislative compliance, and child safeguarding.

This is a Fixed Term (12 months) Full-time opportunity based in Preston within our Home-Based Care Program. The position reports to the Home-Based Care Coordinator.

Key Selection Criteria:

To be successful in this role, you will have:

• Knowledge and understanding of Aboriginal culture, values, and the issues impacting Aboriginal children, young people, and families.
• Relevant tertiary qualifications in Social Work, Psychology, or related behavioural sciences.
• Strong communication and interpersonal skills, with the ability to work collaboratively and exercise sound judgement independently.
• Demonstrated experience providing case management in complex family situations within the child protection system.
• Well-developed time-management and risk-assessment skills.
• Experience in community services such as residential care, home-based care, disability, family services, or reunification.
• Understanding of the Children, Youth and Families Act 2005 and child welfare policies.
• Commitment to trauma-informed practice and therapeutic models, including the Sanctuary Model.

You must have a:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed/client facing roles). MacKillop can assist successful candidates with their application.

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.