At Mackay City Auto Group, we know our people are our greatest asset.
As one of North Queensland's leading automotive groups, we're proud of the strong culture we've built and the exceptional experiences we deliver to our customers and employees every day. We're looking for an experienced and influential People & Culture Manager to join our Senior Leadership Team and help shape the future of our organisation.
This is more than an HR role.
It's an opportunity to be a trusted advisor, culture champion, and strategic leader who will drive people initiatives that support business growth while ensuring our values remain at the heart of everything we do.
Why join Mackay City Auto Group?
You'll join a business where:
- People come first
- Your voice matters at the leadership table
- You can influence meaningful organisational change
- Continuous improvement is encouraged and celebrated
As a key member of the Senior Leadership Team, you'll work closely with department leaders to build capability, strengthen culture, and create an outstanding employee experience across the business.
About the Role
Reporting directly to the Dealer Principal, you will lead all aspects of Human Resources across the organisation and play a key role in shaping our people strategy.
You will be responsible for creating a positive, high-performing workplace culture while ensuring compliance, capability development, and best-practice HR processes.
Key Responsibilities
- Partner with leaders to deliver strategic HR initiatives aligned with business objectives
- Lead recruitment, onboarding, and workforce planning activities
- Provide expert advice on employee relations, performance management, and workplace matters
- Foster a positive workplace culture built on accountability, respect, and engagement
- Develop and deliver leadership and employee development programs
- Drive succession planning and talent development initiatives
- Ensure compliance with Fair Work legislation and employment obligations
- Lead remuneration reviews, benefits administration, and recognition programs
- Maintain accurate HR records and reporting
- Conduct audits and identify opportunities for continuous improvement
- Champion diversity, inclusion, wellbeing, and employee engagement initiatives
- Contribute as a key member of the Senior Leadership Team in strategic planning and decision-making
About You
We're looking for a people-focused leader who combines strong commercial acumen with a genuine passion for developing people and culture.
You'll Bring
- Proven experience in a Human Resources Manager or Senior HR leadership role
- Strong knowledge of Australian employment legislation and HR best practice
- Exceptional relationship-building and stakeholder management skills
- Demonstrated success managing employee relations and workplace investigations
- Experience influencing and coaching leaders at all levels
- Strong recruitment, talent management, and performance development experience
- A proactive, solution-focused approach to challenges
- High levels of professionalism, discretion, and integrity
- Excellent communication, facilitation, and conflict-resolution skills
- Tertiary qualifications in Human Resources, Business, or a related discipline
What Success Looks Like
- Be a trusted advisor to leaders
- Strengthen employee engagement and retention
- Build organisational capability
- Foster a high-performance culture aligned to our values
- Help create a workplace where everyone feels valued and supported
Mackay City Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to succeed.
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People & Culture Manager employer: Mackay City Auto Group
Mackay City Auto Group is an exceptional employer that prioritises the growth and development of its team members, offering ongoing training and career progression opportunities within a supportive and collaborative culture. Located in the heart of Mackay, this respected local dealership group not only values its employees but also provides a stable work environment with employee benefits and discounts, making it an ideal place for those passionate about customer service and the automotive industry.
