A leading aged care provider in Brisbane is seeking a Contact Centre Manager to enhance customer experiences by leading a dedicated team. The role involves overseeing operations, ensuring service quality, and leveraging data to drive improvements. The ideal candidate should have over 3 years of relevant experience and a strong focus on optimizing customer service delivery. Flexible work options are available.
Hybrid Contact Centre Leader - Elevate Customer Experience in Brisbane employer: Mable
At Mable, we pride ourselves on being a purpose-driven healthtech platform that is reshaping the care and support sector in Australia. Our dynamic work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth while making a meaningful impact on the lives of individuals with disabilities and older Australians. Join us to be part of a team that values technology as an enabler and is committed to driving positive change across the industry.