At a Glance
- Tasks: Lead daily operations and ensure exceptional customer experiences at Lion D’Or Patisserie.
- Company: Join a vibrant café known for its community spirit and high-quality service.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Spanish language skills and appreciation for South American pastries are a plus.
- Why this job: Be a key player in a passionate team and elevate the café experience.
- Qualifications: Experience in café management and strong leadership skills required.
The predicted salary is between 77000 - 85000 $ per year.
Lion D’Or Patisserie is seeking an experienced and passionate Head Café Manager to lead the day-to-day operations of our venue. This is a hands-on leadership role suited to someone who thrives in a refined, high-service environment and takes pride in operational excellence, team leadership, and exceptional customer experience. This is a full-time position aligned with ANZSCO 141111 – Café or Restaurant Manager.
Position Summary
The Head Café Manager is responsible for organising and controlling the overall operations of Lion D’Or Patisserie to ensure the delivery of high-quality dining and customer experiences. We are seeking a positive and motivated individual who brings energy, professionalism, and a genuine passion for hospitality to the role. Preference will be given to candidates with Spanish language skills and/or an appreciation of South American pastry products.
At Lion D’Or Patisserie, culture is at the heart of everything we do. We have built a strong community centred on service, tradition, and care not only in our products but in the way we engage with our customers and each other. The successful candidate will be a team-oriented leader who contributes to a cohesive, supportive environment and upholds our reputation for excellence and care in every aspect of the business.
Key Responsibilities
- Leading, training, rostering and supervising café staff
- Managing daily operations to ensure smooth and efficient service
- Delivering outstanding customer service and resolving customer concerns
- Coordinating service periods, special events and functions (where applicable)
- Managing stock, purchasing, pricing and cost control
- Maintaining food safety, workplace health and safety, and regulatory compliance
- Working closely with kitchen staff on café menu planning and service delivery
- Monitoring financial performance, stock levels and operational records
- Maintaining high standards of cleanliness, presentation and venue quality
- Driving continuous improvement through customer feedback and team development
Skills and Experience
- Proven experience in a café management role
- Strong leadership, communication, and people management skills
- Sound understanding of hospitality operations, cost control, and service delivery
- Ability to work under pressure while maintaining high standards at all times
- Excellent organisational and problem-solving capabilities
- Strong customer focus and attention to detail
- Flexibility to work weekends, public holidays, and peak trading periods as required
- Spanish language skills and/or an appreciation of South American pastry products and traditions will be highly regarded
Qualifications
- A relevant qualification at Diploma level or higher in hospitality management or a related field, or
- At least three years of relevant experience in café management at a comparable level
Employment Details
- Position Type: Full-Time
- Salary: $77,000 – $85,000 per annum (plus superannuation)
Head Café Manager in Sydney employer: MAAV ENTERPRICES PTY LTD
At Lion D’Or Patisserie, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork, operational excellence, and exceptional customer service. As a Head Café Manager in Hinchinbrook, you'll enjoy competitive remuneration, opportunities for professional growth, and the chance to lead a passionate team in a refined café environment that celebrates tradition and community engagement. Join us to make a meaningful impact in the hospitality industry while enjoying the unique charm of our South American-inspired offerings.
