d'Albora is seeking a Customer Experience Manager to lead our centralized Member & Guest Services at our Sydney head office. This hands-on leadership role combines customer experience, people leadership, sales and continuous improvement to deliver exceptional service across our marina network.
You will drive the customer journey, oversee reservations, and collaborate with marina, boatyard, finance, marketing and sales teams to maximize satisfaction and revenue.
Head of Member Experience & Growth in Sydney employer: MA Marina Fund
GoBoat is an exceptional employer that offers a unique opportunity to work in a vibrant outdoor environment on the stunning Gold Coast. With a strong focus on sustainability and customer experience, employees are empowered to take ownership of their roles while enjoying a supportive team culture and opportunities for professional growth within a national brand. Join us to make a meaningful impact on marine tourism and create unforgettable experiences for our guests.