Lyra Technology Group, Brisbane-based, is seeking a Service Desk Manager for our PKCG operating company. You will lead the day-to-day service desk operations, drive service excellence and build a high-performing team across onshore and offshore resources.
The role requires hands-on leadership, process improvement, and strong MSP knowledge, with a focus on SLA performance, incident management and continuous improvement.
Service Desk Manager — Lead MSP Team (Flexible Working) in Brisbane employer: Lyra Technology Group
At Lyra Technology Group, we pride ourselves on being an exceptional employer that fosters a supportive and collaborative work environment. As a Business Development Representative at REDD in Brisbane, you'll benefit from comprehensive onboarding, ongoing training, and clear career progression opportunities, all while working with a dynamic team that celebrates success. With a competitive salary and uncapped commission structure, this role offers a meaningful pathway to build a rewarding career in technology sales.
