At a Glance
- Tasks: Deliver top-notch customer service and support daily operations in a busy automotive workshop.
- Company: Lynx Auto Services, a friendly family-owned automotive workshop.
- Benefits: Full training, supportive team, and a positive work environment.
- Other info: 6-month full-time maternity leave cover with ongoing support and training.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service; automotive experience is a plus.
The predicted salary is between 39600 - 48400 $ per year.
Service Advisor ( 6months maternity Leave Cover)
Working closely with the workshop team, you will play a key role in delivering excellent customer service while supporting the smooth running of daily service operations.
Key responsibilities
- Answering incoming phone calls and responding to customer enquiries
- Booking vehicles in for servicing and repairs
- Managing customer bookings and workshop schedules
- Ordering and following up on parts when required
- Acting as the main point of contact for customers throughout the repair process
- Providing clear updates, recommendations and estimates to customers
- Preparing and processing invoices and estimates
- Liaising with technicians to ensure efficient workflow and job completion
- Handling general administration and office duties
- Ensuring every customer receives a friendly, professional and positive experience
About you
- Has strong customer service and communication skills
- Is confident speaking with customers over the phone and in person
- Is organised and able to multitask in a busy environment
- Is reliable, punctual and takes pride in their work
- Can work independently as well as part of a team
- Is comfortable using computers and learning new systems
- Has an interest in the automotive industry
- Previous automotive or Service Advisor experience is an advantage, but not essential — full training will be provided
About us
Lynx Auto Services is a busy, family-owned and operated automotive workshop located in Thornton.
We pride ourselves on delivering honest, professional service and building long-term relationships with our customers from booking through to job completion.
- 6-month full-time maternity leave position
- Full training and ongoing support provided
- Friendly, family-owned and operated business
- Supportive and down-to-earth team environment
- #J-18808-Ljbffr
Service Advisor employer: Lynx Auto Services
Lynx Auto Services is an excellent employer that values its employees and fosters a supportive work culture within its busy automotive workshop in Thornton. As a family-owned business, we prioritise friendly teamwork and offer opportunities for professional growth, ensuring that every team member feels valued and empowered to contribute to our success. Join us for a rewarding experience where your efforts directly impact our community and customer satisfaction.
