Store Manager – Blacktown in Sydney

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. Join Sephora and lead the team in our brand new Blacktown store as a Store Manager on a Full-Time (38hr) basis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Some of our well-liked benefits:

• Gifted products throughout the year along with store discounts of up to 45% off
• Paid Parental Leave, Birthday Leave & Personal Leave
• Health and well-being initiatives including 24/7 Mental Health well-being programs & Life Insurance
• Discounted Gym memberships incl. Virgin Active & Fitness First + more!
• Opportunities for personal development in ANZ through succession
• Opportunities across our global group of high-end luxury brands within LVMH
• Annual Conference & Travel prize for store of the year
• Base Salary + Super + Bonus

The Opportunity:

As the Store Manager, reporting directly to the District Manager and supported by an Assistant Store Manager, you will play a pivotal role in leading a passionate team of Beauty Advisors, Studio Artists, and Department Managers to embody Sephora's values to empower our clients. You’ll also play a key role in:

• Driving a selling culture within your team to meet KPI’s and promote Sephora’s values
• Consistently raise performance and capability of the team to support developing internal talent
• Utilising and exploiting data to support operational decisions by working closely with the district manager and director of stores
• Implementing a continuous improvement mentality within the team and working in partnership with the wider team
• Energising your team to deliver first class customer service within a fast-paced environment

Every day will bring new and exciting challenges to think creatively, work strategically, and continuously explore to lead your store to success. You'll shine here if you enjoy:

• Creating Amazing Customer Experience. Lead your team to provide clients with meaningful in-store experiences that build brand loyalty through promoting positive behaviours to elevate client experience.
• Managing Day-to-Day Store Operations. Drive operational initiatives including brand events, training, and supporting visual merchandising changes to ensure the store represents the Sephora brand and culture.
• Developing Sales and Budget Strategies. Manage the profit and loss for your store including monitoring stock levels to maximise sales and profitability and identify, analyse, and forecast sales or issues.
• Enhancing Our Culture. Maintain a strong and positive culture where everyone is valued, recognised, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
• Maintaining Results. Monitor KPIs that drive our business to measure performance, improve, and achieve our vision of being the most loved beauty community.

We would love to hear from you if:

• You have previous retail management experience at a big box retailer or multi-site experience
• You're passionate about excellent client service and experiential retail
• You have excellent organisational, analytical, and business management skills
• You're a hands-on leader who loves being on the sales floor to motivate, coach, and help our team members succeed
• You have a knack for attracting, identifying, and inspiring talented employees
• You have strong emotional intelligence, communication skills, and the ability to influence team members at all levels
• You enjoy a flexible work schedule and are able to work weekends, before/after store hours, and evenings

Please keep in mind when considering a role at Sephora that each of our stores have their own individual needs. Only Australian Citizens or Permanent Residents will be considered for this opportunity. As our busiest days of trade are between Thursday to Sunday, the ideal candidate will be able to provide 5 full days of availability across key trading times including but not limited to late-night, weekend and public holiday trading.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.