At a Glance
- Tasks: Ensure seamless digital experiences for customers booking their dream holidays.
- Company: Luxury Escapes, a fast-growing travel platform with an award-winning culture.
- Benefits: 20% holiday discount, free meals, health programs, and collaborative team events.
- Other info: Inclusive workplace with significant professional development opportunities.
- Why this job: Join a passionate team dedicated to enhancing customer journeys in travel.
- Qualifications: Degree in STEM or relevant QA experience; strong attention to detail.
The predicted salary is between 67500 - 82500 $ per year.
Be part of the team protecting the experiences our customers love. Luxury Escapes is a fast-growing travel platform with more than 8 million members. Our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring outstanding travel experiences to our customer community.
As a Quality Assurance Analyst, you’ll ensure our customers enjoy a frictionless digital journey, whether they’re discovering their next getaway or booking a once-in-a-lifetime trip. You’ll work across our website and mobile apps, testing features end-to-end, identifying usability issues, and ensuring everything we ship meets the high bar our customers expect. You’ll collaborate with engineers, designers, and product managers, turning your insights into tangible improvements that elevate customer experience and drive trust in our platform.
What You’ll Do
- Test new and existing features across web and mobile platforms
- Identify, reproduce, and clearly document bugs or usability gaps
- Collaborate with Product, Engineering, and Design teams throughout development and release cycles
- Monitor production feedback to catch experience issues early
- Contribute to test plans, exploratory testing, and regression testing
- Advocate for quality and customer experience in every stage of product development
Qualifications
Must-Have
- Degree in a STEM‑related field (Information Systems, IT, Computer Science) OR equivalent QA, UAT, or Product Operations experience
- Strong attention to detail, you spot what others miss
- A “customer‑first” mindset and ability to think like a user
- Clear communication skills across technical and non‑technical teams
Nice‑to‑Have
- Experience with SQL (writing and running queries)
- Familiarity with testing tools or automation environments
- Analytical problem-solver with a hands-on, proactive approach
- Previous experience in travel, e‑commerce, or hospitality
Additional Information
We consider our people one of our most important assets, and we want our team to love their working lives! When you work for Luxury Escapes, you can look forward to:
- 20% discount on Luxury Holidays
- Breakfast and lunch are provided 5-days a week
- Health and Well‑being programs
- Annual Hackathons!
- 1/2 day birthday bonus leave
- A super collaborative team that enjoys creating great platforms
We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview. As a 2026 Circle Back Initiative employer, we’re committed to responding to every applicant.
QA Analyst in Sydney employer: Luxury Escapes
Luxury Escapes is an exceptional employer, offering a vibrant work culture in Southbank that prioritises employee experience and well-being. With benefits like catered lunches, an onsite gym, and flexible working hours, we ensure our Travel Sales Consultants thrive both personally and professionally. Join us to be part of a forward-thinking team that not only values your contributions but also provides significant opportunities for growth and the chance to experience the luxury travel we promote.
