Full Time Retail Associate – Melbourne CBD

Full Time Retail Associate – Melbourne CBD

Melbourne Full-Time 31500 - 38500 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide exceptional customer service and help customers choose stylish eyewear.
  • Company: Join OPSM, a leading eye care retailer with a vibrant culture.
  • Benefits: Generous product allowance, discounts, and hands-on tech exposure.
  • Other info: Clear career pathways and opportunities for global progression.
  • Why this job: Be part of a team that values innovation and personal growth.
  • Qualifications: Retail or customer service experience and a passion for technology.

The predicted salary is between 31500 - 38500 $ per year.

Are you someone who wants to make an impact? See yourself at OPSM! We are currently looking for a Full Time Retail Associate to join our OPSM Melbourne CBD team. No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years. Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more – including cutting-edge wearable technology such as Ray-Ban and Oakley Meta smart eyewear and Nuance Audio glasses.

You will also be joining Australia’s Retail Employer of the Year 2025 recognising the best of our industry and a testament to our incredible culture and development opportunities.

Why us?

  • Generous yearly $1,500 product allowance ($600 for casuals) and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank.
  • Up to 50% off Oakley eyewear and apparel throughout the year.
  • Hands-on exposure to innovative smart eyewear technology, including Ray-Ban Meta and Oakley Meta, and Nuance Audio glasses.
  • Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
  • Clear career pathways for your role, with national and global progression opportunities.
  • A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability.

Your responsibilities:

  • Meeting and greeting customers and providing an exceptional customer experience.
  • Processing specialised orders for our customers.
  • Driving sales through providing customers with informative knowledge on our luxury and cutting-edge products.
  • Contributing to a positive and fun team culture.

About you:

  • Previous retail, sales or customer service experience.
  • Excellent communication and people skills.
  • Motivated with a drive to achieve targets.
  • Thrives in an exciting, fast-paced environment.
  • A genuine passion for technology, innovation and learning.

Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in OPSM.

Full Time Retail Associate – Melbourne CBD employer: Luxottica Group

At OPSM Bendigo, we pride ourselves on being Australia’s Retail Employer of the Year 2025, offering a vibrant work culture that fosters personal and professional growth. With generous benefits like a yearly product allowance, significant discounts across luxury eyewear brands, and hands-on exposure to innovative technology, we empower our Retail Associates to thrive in a supportive environment. Join us in making a meaningful impact while enjoying clear career pathways and opportunities for development within a globally recognised team.

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Contact Details:

Luxottica Group Recruitment Team

We think you need these skills to ace Full Time Retail Associate – Melbourne CBD

Customer Service Skills
Sales Skills
Communication Skills
Teamwork
Motivation
Adaptability
Product Knowledge