At a Glance
- Tasks: Manage inbound calls, book appointments, and respond to patient inquiries with empathy.
- Company: Lumus Imaging, a leading imaging provider in Australia.
- Benefits: Flexible casual hours, supportive team environment, and valuable experience.
- Other info: Join a dynamic team focused on patient care in Chatswood.
- Why this job: Make a difference in patients' lives while developing your customer service skills.
- Qualifications: Previous contact centre experience and comfort with computer systems.
The predicted salary is between 51750 - 63250 $ per year.
Lumus Imaging, a leading Australian imaging provider, is seeking a casual, phone-based customer service professional to support patients and referrers.
You will manage inbound calls, book and adjust appointments, and respond to service inquiries with warmth and professionalism.
The role emphasizes accuracy, empathy, and teamwork within a busy, patient-focused environment at our Chatswood office.
Previous contact centre experience is valuable; comfort with multiple computer systems is essential.
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Phone-Based Patient Services Specialist in Willoughby employer: Lumus Imaging
At Lumus Imaging, we pride ourselves on fostering a supportive and collaborative work culture that prioritises the health and wellbeing of our employees. As a nurse in our medical imaging department at North Private Hospital, you'll benefit from flexible working arrangements, ongoing professional development, and access to a range of employee perks, all while working alongside leading radiologists and a friendly team dedicated to making a difference in patient care.
