At a Glance
- Tasks: Coordinate and optimise radiologist workflows while supporting clinic operations.
- Company: Lumus Imaging, a leader in diagnostic imaging with a caring culture.
- Benefits: Access to savings, fitness perks, health insurance discounts, and career development.
- Other info: Fully remote role with opportunities for growth in a diverse workplace.
- Why this job: Join a passionate team making a real difference in healthcare.
- Qualifications: 2+ years in radiology administration, proficient in RIS/PACS and Microsoft Office.
The predicted salary is between 49500 - 60500 $ per year.
At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life. Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.
We're seeking an organised and proactive Workflow Coordinator to support our radiologists and clinic operations in delivering efficient, high-quality reporting services. This fully remote position will cover NSW, but we're open to national applicants. The role is responsible for coordinating daily radiologist workflows, monitoring KPIs, managing national overflow reporting, troubleshooting workflow issues, and supporting service excellence across the network. It's a great fit for someone who thrives in a fast-paced healthcare environment and is passionate about improving systems and supporting clinical teams.
Key Responsibilities:
- Coordinate and optimise daily radiologist workflow and reporting allocation
- Monitor turnaround times, overflow reporting, and contractual KPIs
- Track performance metrics and elevate risks or variances
- Follow up on outstanding reports to ensure timely completion
- Troubleshoot workflow and RIS/PACS issues (escalating when required)
- Support workload distribution and roster planning
- Act as the first point of contact for radiologist workflow support
- Build strong working relationships with radiologists, clinical teams, and referrers
- Respond to internal and external queries within KPI standards
- Communicate and document critical findings per clinical governance requirements
- Analyse workflow and radiologist performance data, produce regular KPI and performance reports, and identify trends and opportunities for process improvement
About You:
You're an experienced administration professional with at least 2 years' experience in a radiology clinic. You're proficient in RIS/PACS and Microsoft Office, and you bring strong communication, analytical, and organisational skills. You work well both independently and collaboratively, and you have a sound understanding of radiology workflows.
Benefits and Wellbeing:
As part of working for Lumus Imaging, you will have access to a range of benefits including:
- Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands.
- Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
- Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
- Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our commitment to diversity and inclusion: Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Medical Workflow Administrator in Sydney employer: Lumus Imaging
At Lumus Imaging, we pride ourselves on fostering a supportive and collaborative work culture that prioritises the health and wellbeing of our employees. As a nurse in our medical imaging department at North Private Hospital, you'll benefit from flexible working arrangements, ongoing professional development, and access to a range of employee perks, all while working alongside leading radiologists and a friendly team dedicated to making a difference in patient care.
