At a Glance
- Tasks: Welcome patients, manage appointments, and support a busy medical environment.
- Company: Join Lumus Imaging, a leading diagnostic imaging provider in Australia.
- Benefits: Enjoy competitive perks, fitness discounts, and career growth opportunities.
- Other info: Be part of a supportive team in a dynamic hospital setting.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Customer service experience; medical background is a bonus.
The predicted salary is between 39600 - 48400 $ per year.
At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life. Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.
Why you'll love this role:
- Full-time permanent stability with one of Australia's leading diagnostic imaging providers, with locations across the country.
- Work close to home with a short commute for Newcastle locals and hours that support a genuine work-life balance.
- A hospital setting with variety. Support a busy mix of outpatients, inpatients and specialist referrals, keeping every day interesting.
- A team that has your back. Work alongside experienced radiographers, sonographers, radiologists and support staff who value what you bring to the patient experience.
- Ongoing training and development. Grow your skills in medical administration with structured support and career pathways across our national network.
- Be part of your community. Care for the people of Newcastle and the Hunter in a role where familiar faces are part of the job.
About the role:
As the first point of contact for our patients, you'll set the tone for their entire visit. Your day will include:
- Welcoming patients and managing arrivals with warmth and efficiency.
- Scheduling and confirming appointments across multiple imaging modalities.
- Processing Medicare, DVA, private health and hospital billing accurately.
- Handling phone and email enquiries from patients, referrers and hospital wards.
- Maintaining accurate patient records and supporting smooth department flow.
- Working closely with clinical staff and hospital teams to keep the day running seamlessly.
About you:
- Previous experience in reception or customer service. Medical, hospital or radiology experience is a bonus, but not essential.
- A warm, calm and professional manner, especially with patients who may be anxious or unwell.
- Strong attention to detail and confidence with computer systems.
- Great communication skills and a genuine team-player attitude.
- Comfortable working in a busy, fast-paced hospital environment.
Benefits and Wellbeing:
As part of working for Lumus Imaging, you will have access to a range of benefits including:
- Benefits platform- Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands.
- Fitness Passport– Access top fitness centres & pools across Australia at a subsidised rate.
- Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
- Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our commitment to diversity and inclusion:
Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Medical Receptionist in Newcastle employer: Lumus Imaging
At Lumus Imaging, we pride ourselves on fostering a supportive and collaborative work culture that prioritises the health and wellbeing of our employees. As a nurse in our medical imaging department at North Private Hospital, you'll benefit from flexible working arrangements, ongoing professional development, and access to a range of employee perks, all while working alongside leading radiologists and a friendly team dedicated to making a difference in patient care.
