At a Glance
- Tasks: Deliver exceptional customer service and manage medical imaging bookings in a fast-paced environment.
- Company: Join Lumus Imaging, a leader in diagnostic imaging with over 30 years of expertise.
- Benefits: Enjoy savings with 500+ brands, fitness access, health insurance discounts, and career growth opportunities.
- Other info: Flexible shifts across multiple locations with a supportive and inclusive workplace culture.
- Why this job: Be part of a compassionate team making a real difference in patient care.
- Qualifications: Previous reception or customer service experience, strong communication skills, and attention to detail.
The predicted salary is between 49500 - 60500 $ per year.
At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.
Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.
Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.
Join Lumus Imaging and become part of a team committed to improving the health and wellbeing of our people, patients, and communities.
With more than 30 years of expertise in diagnostic imaging, Lumus combines clinical excellence with genuine care, creating a supportive environment where our employees can thrive.
About the role
Lumus Imaging Nundah is seeking a Medical Receptionist to join our friendly and welcoming team. This is a casual position, with shifts available across our
North Brisbane casual cluster .
This role involves working across a number of clinics, including
Nundah, Sandgate, Peninsula Private, Murrumba Downs, Strathpine, North Lakes and St Vincent's Private Hospital , with shifts rotating between sites to provide leave and operational coverage as required.
As each clinic has different operating hours and service requirements, working hours and shift patterns may vary , so flexibility with availability and travel between locations is essential.
This role is ideal for someone who enjoys delivering exceptional customer service in a fast-paced healthcare environment.
Key Responsibilities
- Deliver exceptional customer service by welcoming patients and managing front desk enquiries.
- Coordinate and manage medical imaging bookings for inpatient and outpatient appointments.
- Answer and direct incoming calls professionally and efficiently.
- Perform general administrative and clerical duties.
- Maintain accurate patient records and data entry with a high level of attention to detail.
- Liaise effectively with patients, medical professionals, referring practitioners, and internal teams.
- Process billing and banking tasks, including Medicare, DVA, health funds, and Work Cover transactions.
About You
- Previous reception, administration, or customer service experience, ideally within a healthcare environment.
- Outstanding communication and interpersonal skills.
- Strong organisational skills with the ability to manage competing priorities.
- High attention to detail and accurate data entry skills.
- A professional, compassionate, and patient-focused approach.
- The ability to work effectively in a busy team environment.
Benefits and Wellbeing
As part of working for Lumus Imaging, you will have access to a range of benefits including:
- Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
- Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
- Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
- Our commitment to diversity and inclusion
Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace.
We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work.
We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
- See more of our jobs at Lumus Jobsand follow us on Linked In
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Casual Medical Receptionist in Brisbane employer: Lumus Imaging
At Lumus Imaging, we pride ourselves on fostering a supportive and collaborative work culture that prioritises the health and wellbeing of our employees. As a nurse in our medical imaging department at North Private Hospital, you'll benefit from flexible working arrangements, ongoing professional development, and access to a range of employee perks, all while working alongside leading radiologists and a friendly team dedicated to making a difference in patient care.
