At a Glance
- Tasks: Drive compliance and continuous improvement to support vulnerable young people.
- Company: Join the Lumiere Foundation, a not-for-profit making a real difference.
- Benefits: Competitive salary, salary packaging, free counselling, and training opportunities.
- Other info: Dynamic role with opportunities for growth and impact.
- Why this job: Be part of a supportive team creating positive change for young people.
- Qualifications: Experience in compliance or auditing; strong problem-solving skills.
The predicted salary is between 67500 - 82500 $ per year.
Make a real difference by driving continuous improvement and compliance activities across our organisation! If you are a critical thinker with an eye for detail, we’d love to hear from you.
About Us
The Lumiere Foundation is a Not for Profit (NFP) organisation supporting people experiencing disadvantages, trauma and complex life challenges. We partner with community service organisations to provide skilled staff to disability and Out-of-Home Care services, helping young people stay safe, supported, and connected. Every person in our organisation plays a role in delivering consistent, high-quality care, whether supporting young people directly or working behind the scenes. At Lumiere Foundation, your work creates real change, for a brighter tomorrow.
About the Role
We are seeking a Quality and Compliance Officer to join the Quality Team with our partner organisation, Interactive Community Care (ICCare). You will be employed by Lumiere Foundation and work onsite with ICCare's based at our Sydney office in Seven Hills, NSW. In this role, you will utilise the NDIS Practice Standards and the OOHC Code of Practice to play a key role in maintaining the welfare, wellbeing and safety of the people we support and the organisation’s accreditation for the future.
What we Offer:
- Competitive salary based on your skills and experience, and relevant industry qualifications.
- Increase your take-home pay with salary packaging of up to $15,900 pre-tax each year.
- Save on lifestyle expenses using up to $2,650 pre-tax for meals, entertainment, and holiday accommodation.
- Free confidential counselling for you and your family via Employee Assistance Program.
- The opportunity to work with a supportive, trauma-informed team focused on safe, high-quality care for young people.
- Training and development opportunities including Therapeutic Crisis Intervention.
- A workplace that values diversity, inclusion, and equal employment opportunities.
- Dedicated on-call team for after-hours support.
- Access to our Employee Assistance Program.
Key Responsibilities
- Ensure the organisation is quality and compliance focussed and support the culture of continuous improvement.
- Drive compliance activities across the organisation.
- Participate in the internal auditing activities of the organisation, as outlined in the Internal Audit Schedule.
- Maintain a range of key compliance registers and documentation.
- Take on and lead projects as assigned by the Quality, Compliance and Safeguarding Manager.
- Collate data and analyse trends across the organisation.
- Identify areas of improvement and recommend strategic solutions for complex matters.
- Complete risk assessments and implement mitigation actions.
- Complete administrative tasks inline with agreed timeframes.
What You'll Bring
- Experience: Previous experience in an internal auditing, compliance, safeguarding, governance, project management, or related role, where you have demonstrated problem solving skills in complex situations.
- Highly regarded but not essential: Tertiary qualification in relevant industry field.
- Practice knowledge: Experience in NDIS and OOHC space is highly regarded.
- Communication Requirements: Demonstrated written documentation skills and English proficiency for professional case notes, reports and verbal communication are essential.
- Interpersonal skills: Able to build rapport with a range of people, influence stakeholders, and work with multiple teams across the organisation.
- Teamwork & resilience: Confident working independently and within a fast-paced, dynamic team.
- National Crime Check (or willingness to obtain)
- NSW Working with Children Check (WWCC)
- Licensing & transport: Current Australian driver's licence and reliable vehicle with comprehensive insurance.
Quality and Compliance Officer in Sydney employer: Lumiere Foundation
At Lumiere Foundation, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of those we support. Our collaborative and trauma-informed work culture fosters professional growth through ongoing training and development opportunities, while our competitive salary packages and employee benefits ensure that you are well-supported both personally and professionally. Join us in our Seven Hills, NSW office, where your contributions will help create a brighter tomorrow for young people facing challenges.
