Why This Role Stands Out
- Join a rapidly growing organisation with strong career progression
- Blend relationship management, business development and growth
About Us
Lumia Care is redefining person-centred aged care and disability services across Australia. As we continue to grow, we are expanding our Customer & Growth team and are seeking a Client Engagement Manager to strengthen relationships, drive outcomes and support sustainable growth.
About the Role
We are seeking a dynamic and results-driven Client Engagement Manager to join our Adelaide team. In this role, you will:
- Drive growth by identifying new business opportunities and expanding our client base.
- Build and maintain strong relationships with clients, government agencies, and community organisations.
- Use your clinical experience to provide high-quality care pathways, assessments, and oversight for Support at Home participants.
- Represent Lumia Care at industry and community events.
- Travel across Adelaide to meet clients and support service delivery.
This is a fast-paced, hybrid role combining clinical expertise with business development, client engagement, and relationship management.
Key Responsibilities
- Drive new client acquisition and revenue growth
- Develop and maintain referral networks
- Manage sales pipeline and CRM activity
- Conduct consultations and design tailored service solutions
- Support onboarding and service delivery alignment
- Identify opportunities for service expansion
About You
- Registered Nurse (RN) or Enrolled Nurse with strong clinical assessment and care planning skills
- Minimum 3 years post‐graduate nursing experience
- Proven experience in business development, client engagement, or sales
- Excellent relationship‐building, communication, and negotiation skills
- Confidence working autonomously and managing a portfolio of clients
- Comfortable driving across Adelaide for client visits
- Experience using CRM systems and managing pipelines
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities in a fast‐paced environment
This is a fantastic opportunity to join Lumia Care during an exciting growth phase and play a key role in shaping how we connect with our communities. Apply now with your resume and cover letter.
Client Engagement Manager in Adelaide employer: Lumia Care
Lumia Care is an exceptional employer, offering a dynamic work environment where finance professionals can thrive while making a meaningful impact in the healthcare sector. With a strong focus on employee growth and development, we provide opportunities for continuous learning and collaboration with passionate teams dedicated to enhancing community services. Located nationally, our purpose-driven culture fosters innovation and integrity, ensuring that every team member contributes to improving lives across aged care and disability services.
