Store Manager in Perth

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. Our success is attributed to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. We focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive and growth-focused environment for our people.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program supports you in achieving your goals and focuses on the things you love. In addition to competitive base pay and a team-based bonus program, we offer paid time off, generous employee discounts, fitness/yoga classes, a parenthood top-up program, and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements.

Job Summary

As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and delivering world-class guest experience. Reporting to the Regional Manager, Store Managers are responsible for hiring and developing people, creating an environment and a store culture where people feel a deep sense of belonging and have the opportunity to grow.

Core Responsibilities of the Job

• Leadership and People Management: Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences. Establish a vision for the store based on key metrics and initiatives. Manage the store’s talent strategy including hiring, onboarding, succession planning, and implementation of employee engagement initiatives. Support ongoing learning and development of all team members consistently and equitably.
• Guest Experience and Community: Lead an exceptional guest experience through assessing the level of guest connection and technical product education. Manage and direct in-store team members to ensure optimal guest experience. Establish and increase brand awareness in the community by cultivating relationships with local ambassadors and community influencers.
• Operations, Product and Strategy: Drive overall store visual merchandising and product strategy. Manage sell-through by monitoring product levels and ensuring accuracy of inventory counts. Plan and execute high-level quarterly and seasonal planning for the store.

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
• Leadership: Is able and desires to lead, influence, and inspire others.
• Decision Making/Problem Solving: Identifies opportunities for improvement and makes effective, timely decisions.
• Drive/Entrepreneurship: Sets challenging, focused goals and is motivated to meet or exceed them.
• Team Building: Creates and develops teams that maximize accomplishments.
• Strategic Thinking: Considers the lasting implications of decisions.
• Change Management Leadership: Leads others through all phases of change processes.
• Business Acumen: Understands and addresses business information.
• Interactive Communication: Conveys information effectively while interacting with others.

Job Requirements

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to assigned store with reliable transportation methods.
• Full-time position, 38 hours per week. Work occurs on a variable schedule which could include early mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays.
• 1 year people management experience.
• 1 year managing business operations and administration.

Job Assets

• Education: High School diploma, or equivalent.
• Education: Bachelor’s degree or equivalent.
• Experience: 2 years retail or sales specific management experience.

Work Context

• Work occurs in an environment with bright lights and loud music.
• Work is accomplished as part of a team and also independently.
• Work may involve managing conflict or mediating problems.
• Work involves reaching out to meet and build relationships with strangers/new people.
• Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg).

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on any classification protected by law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.