Visual Merchandising Specialist

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. Our success is attributed to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. We focus on creating positive change to build a healthier, thriving future, including creating an equitable, inclusive and growth-focused environment for our people.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program supports you in achieving your goals and focuses on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements.

Job Summary

The Visual Merchandising Specialist is responsible for sharing top-quality product education and speaking authentically about our community and culture. This role executes the visual merchandising (VM) plan, strategies and ensures the standards are brought to life. Responsibilities include executing product presentation, styling, and in-store marketing elements to optimize guests’ experiences.

Core Responsibilities of the Job

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs to provide customized, effective purchase and return solutions.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions.
• Move dynamically on the floor to continuously engage with guests.
• Receive guest feedback and partner with store leadership to take appropriate action.
• Collaborate with store leadership to bring VM presentation and guest experience to life.
• Execute powerful and visually appealing product presentation in accordance with company standards.
• Execute VM flips, including window activations, mannequin styling, signage and label updates.
• Contribute to a respectful and inclusive team environment.

Job Requirements

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to assigned store with reliable transportation methods.

Schedule/Availability

The work schedule can vary based on store needs, typically scheduled for mornings, afternoons, evenings, weekends, and holidays.

Experience

1 year of retail or sales work experience.

Job Assets

• Education: High school diploma equivalent, or above; training or degree in design or a related field.
• Experience: retail product merchandising, visual merchandising, or inventory management.

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment.
• Integrity: Behaves in an honest, fair, and ethical manner.
• Visual Design and Styling: Understands and is interested in color theory and visual display composition.
• Collaboration and Teamwork: Works productively with others to achieve common goals.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Self-Leadership: Takes personal responsibility for own actions.
• Adaptability/Agility: Navigates uncertainty and ambiguity in a fast-paced environment.
• Interactive Communication: Conveys information effectively while interacting with others.

Work Context

Work involves moving through the store, sometimes with bright lights and loud music. Work is accomplished as part of a team and may involve moving boxes, fixtures and mannequins weighing up to 30 lbs (13.6 kg).

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs.