At a Glance
- Tasks: Deliver exceptional service to customers and manage service bookings efficiently.
- Company: Join LSH Auto Australia, a top-rated workplace with a luxury brand.
- Benefits: Competitive salary, commission, no weekend work, and maternity/paternity leave.
- Other info: Exciting career opportunities with the largest Mercedes-Benz retail group in Australia.
- Why this job: Be part of a prestigious brand and enjoy a fun working environment.
- Qualifications: Strong customer service skills and experience in luxury market services.
The predicted salary is between 62100 - 75900 $ per year.
This job is open for expressions of interest only
As a Service Advisor , you will provide an outstanding experience to our loyal, valued customers by organising service bookings and liaising with guests, costing and invoicing repairs andworking closely with the workshop and parts department.
Key Responsibilities
- Communicating vehicle symptoms and fault rectifications toservice clients in a manner that can be easily understood
- Obtaining accurate parts and labour prices
- Encouraging ourclients towards service offerings where appropriate to their individual motoring needs
- Keeping clientsup to dateon the servicing of their vehicle
- Handling complaints and ensuring prompt issue resolution
- Preparing invoices and closing allocated repair orders in a timely manner
About you
- Excellent customer service and presentation skills
- Strong organisational skills / follow processes and procedures
- Competency with IT systems / ERA experience a plus
- Calm and efficient / maintain high work standards and accuracy
- Strong relationship-building ability / grow business
- Mercedes-Benz or prestige/luxury market services advisors experience
- A valid QLD driver's licence
What's in it for you?
- Competitive salary + Commission
• Fun & exciting working environment!
- Maternity/Paternity Leave
• Monday to Friday | NO WEEKEND WORK!
- A chance to work for a luxury brand
- About LSH Auto Australia
Awarded AFR Boss 2022 Best Places to Work , LSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia.
Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world’s largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide.
Only applicants who meet our selection criteria will be contacted. Please no recruitment agencies.
Right now is truly an exciting time to be part of Mercedes-Benz Eagle Farm.
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Luxury Service Advisor in Brisbane employer: LSH Auto Australia
At LSH Auto Australia, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that values our employees' contributions. As a Service Advisor at our Eagle Farm location, you'll enjoy competitive salaries, commission opportunities, and the benefit of a Monday to Friday schedule with no weekend work, allowing for a healthy work-life balance. Join us in providing outstanding service for a luxury brand while benefiting from growth opportunities within the largest authorised Mercedes-Benz retail group in Australia.
