At a Glance
- Tasks: Provide expert technical support for Refinitiv products and troubleshoot issues remotely.
- Company: Join the London Stock Exchange Group, a leader in financial markets.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Collaborative environment with a focus on professional development.
- Why this job: Make a real difference by solving complex problems and enhancing customer experiences.
- Qualifications: Experience in technical support and strong problem-solving skills required.
The predicted salary is between 49500 - 60500 $ per year.
London Stock Exchange Group (LSEG) is seeking a Senior Associate Specialist Support to provide expert technical assistance for Refinitiv products. The role emphasizes remote issue resolution, collaboration with product support, development teams, and 3rd party vendors, and delivering high-quality customer service.
You will troubleshoot, reproduce, and resolve issues remotely, with on-site dispatches as needed, while contributing to documentation, training, and preventative measures.
Senior Technical Support Specialist employer: LSEG
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