We're looking for a friendly, organised and patient-focused Front Office Coordinator to join our modern private dental practice in Toowoomba.
As the first point of contact for our patients, you'll play an important role in creating a welcoming, professional experience while helping ensure the smooth day-to-day operation of our practice. We're looking for someone who enjoys working with people, thrives in a busy environment and takes pride in delivering exceptional customer service.
About the Role
Your day-to-day responsibilities will include:
- Welcoming patients, answering enquiries and providing exceptional customer service.
- Managing appointment scheduling, referrals and patient recall systems.
- Confirming appointments, processing payments and coordinating treatment bookings.
- Working closely with the clinical team and Practice Manager to support an exceptional patient experience.
- Providing chairside dental assisting support as required to ensure the smooth operation of the practice.
About You
You're someone who:
- Has outstanding communication and interpersonal skills.
- Is organised with excellent time management.
- Enjoys building positive relationships with patients and colleagues.
- Remains calm, positive and adaptable in a fast-paced environment.
- Takes initiative and enjoys finding ways to improve processes and the patient experience.
- Experience in dental or medical reception is highly regarded; however, we also welcome applications from candidates with customer service or administration experience who are eager to learn.
Why Join Us?
Full-time role with a 9-day fortnight - however we are open to discussing flexible working arrangements for the right candidate
Opportunities for ongoing learning and professional development.
Be part of a practice that values professionalism, teamwork and continuous improvement.
To learn more about us, visit www.lrdental.com.au.
Front Office Coordinator in Toowoomba employer: L&R Dental
L&R Dental is an exceptional employer located in Toowoomba, QLD, offering a supportive and collaborative work environment for Associate Dentists. With state-of-the-art equipment and a commitment to professional development, new graduates are welcomed to join a dedicated team focused on delivering high-quality patient care. The practice fosters a culture of teamwork and community engagement, making it an ideal place for those seeking meaningful and rewarding employment in dentistry.
