Level 2 Service Desk Analyst – Perth

Level 2 Service Desk Analyst – Perth

Perth Temporary 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide top-notch support and resolve tech issues for users.
  • Company: Join a well-established organisation in Perth with a collaborative team.
  • Benefits: 6-month contract with exposure to ITIL processes and Active Directory.
  • Other info: Great opportunity for growth in a dynamic tech environment.
  • Why this job: Kickstart your IT career while making a real difference for users.
  • Qualifications: Experience in service desk support and strong customer service skills.

The predicted salary is between 62100 - 75900 $ per year.

Hays Technology is seeking an experienced Service Desk Analyst (Level 2) to join a well-established organisation in Perth. You will provide first and second-level support across a broad range of technology platforms and services, acting as the first point of contact for end users and ensuring incidents are resolved efficiently with excellent customer service.

This 6-month contract offers a collaborative team, exposure to ITIL processes, Active Directory administration, and opportunities to grow your skills.

Level 2 Service Desk Analyst – Perth employer: Lovlin Rashmi

Hays Technology is an exceptional employer, offering a dynamic work environment in Perth where collaboration and professional growth are at the forefront. As a Level 2 Service Desk Analyst, you'll benefit from exposure to ITIL processes and Active Directory administration, while being part of a supportive team that values excellent customer service and encourages skill development. With a focus on employee well-being and career advancement, this role provides a meaningful opportunity to make a real impact in the technology sector.

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Contact Details:

Lovlin Rashmi Recruitment Team

We think you need these skills to ace Level 2 Service Desk Analyst – Perth

Customer Service
Incident Resolution
ITIL Processes
Active Directory Administration
Technical Support
Problem-Solving Skills
Communication Skills