At a Glance
- Tasks: Support daily operations and mentor team members to ensure seamless client experiences.
- Company: Join the iconic Louis Vuitton, a leader in luxury craftsmanship and innovation.
- Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Be the operational heartbeat of a prestigious brand and shape exceptional client interactions.
- Qualifications: 3+ years in retail or luxury environments with strong stock management skills.
The predicted salary is between 17.1 - 20.9 $ per hour.
Louis Vuitton. An icon. A legacy. A world of unparalleled craftsmanship and vision. Since 1854, the Maison has stood as a testament to artistry, innovation, and the relentless pursuit of excellence — a heritage that lives and breathes in every store, every team, and every client encounter.
As a Senior Client Advisor at Louis Vuitton, you will be the operational heartbeat of our store — the force behind seamless experiences, elevated standards, and a team empowered to perform at its finest. This is more than a role in retail operations/stock control; it is an invitation to shape the environment in which the Louis Vuitton Promise is delivered, every single day.
Job responsibilities
- Supporting the Team Manager (Stock Control) across daily operations, time management, and opening and closing duties.
- Mentoring Client Advisors and championing the integration of newcomers through coaching and buddy programmes.
- Maintaining impeccable stock room organisation — from shipment arrivals and replenishment to packaging — keeping the sales floor always client-ready.
- Managing delivery operations, MySR orders, courier bookings, and MyPR requests with precision and efficiency.
- Upholding stock accuracy standards across reservations, deposits, RMS locations, defective items, and other specialised stock processes.
- Providing seamless client-floor support, including stock collection, packaging replenishment, and gift wrapping.
- Acting as back-up for CITES applications, repair shipments, DF claims, and Auckland warehouse correspondence.
- Identifying opportunities to improve operations and championing best practice across the team.
Profile
- Detail-Oriented: You take pride in precision, from stock counts to process compliance.
- Operationally Astute: You manage competing priorities with calm efficiency and a structured mindset.
- A Natural Mentor: You elevate those around you, sharing knowledge generously and leading by example.
- Adaptable & Resilient: You navigate ambiguity with confidence and embrace change as an opportunity.
- Collaborative: You understand that exceptional client experiences are built behind the scenes, and you take that responsibility seriously.
- Digitally Fluent: Comfortable with retail systems, stock management platforms, and operational tools.
Bonus points if you bring:
- At least 3 years experience in a retail specialty or luxury environment.
- A proven track record in stock management, logistics, or operations within a client-facing setting.
Senior Client Advisor – Operations in Sydney employer: Louis Vuitton
At Louis Vuitton, we pride ourselves on being an exceptional employer, offering a vibrant and luxurious work environment in our Chatswood Chase store. As a Client Advisor, you'll enjoy generous commission structures, discounts on products, and unparalleled global career opportunities, all while being part of a passionate team that values personal growth and storytelling. Join us to craft unforgettable experiences and build lasting relationships with our discerning clientele, all within a supportive and dynamic culture that celebrates your ambition and love for luxury.
