At a Glance
- Tasks: Deliver personalised client experiences and mentor team members in a luxury retail environment.
- Company: Join the iconic Louis Vuitton, a leader in luxury and craftsmanship.
- Benefits: Attractive salary, commissions, bonuses, and generous staff discounts.
- Other info: Dynamic team culture with continuous training and support for personal growth.
- Why this job: Be an ambassador for luxury and inspire others while growing your career.
- Qualifications: 3–5 years in premium retail with leadership experience and a passion for fashion.
The predicted salary is between 56700 - 69300 $ per year.
At Louis Vuitton, we do not simply sell luxury.
We curate emotions, embody heritage, and craft unforgettable journeys.
For more than 160 years, our Maison has been synonymous with the art of travel, uncompromised craftsmanship, and bold creativity.
We are seeking a highly driven Senior Client Advisor to bridge the gap between our Client Advisors and Management team.
This elevated role suits someone with a strong leadership mindset who thrives in a fast-paced, dynamic environment.
As a Senior Client Advisor, you are an ambassador of the Louis Vuitton legacy.
You will take a supervisory lead on the selling floor, partner closely with the Store Management team, and set the standard for what an exceptional Louis Vuitton experience looks like.
Opportunities are currently available across our key Melbourne locations: Collins Street, Chadstone, and Crown.
Key Responsibilities
- Deliver personalised client experiences and drive brand storytelling.
- Cultivate a high-value client book through proactive digital and in-store outreach.
- Uphold boutique service standards and support daily floor operations.
- Mentor and support team members with onboarding, briefings, and peer guidance.
- Meet individual KPIs, leverage CRM insights, and share deep product knowledge.
- Handle after-sales enquiries and assist with boutique opening and closing.
- Work flexibly across trading hours, including weekends and late nights.
About You
- 3–5 years of premium retail, hospitality, or customer-centric experience, with a proven background in a supervisory or leadership capacity (fashion, cosmetics, or high-end service environments welcome).
- A strong track record of exceeding KPIs and leveraging CRM insights.
- Passionate about coaching, inspiring peers, and supporting team development.
- Engaging, empathetic, and skilled at building long-term client relationships.
- Calm under pressure with a proactive approach to daily boutique operations.
- Deeply enthusiastic about fashion, heritage, and the world of Louis Vuitton.
- Multilingual abilities are highly regarded.
Attractive salary complemented by monthly commissions and annual bonuses.
Boundless career growth across the world's leading luxury group, LVMH.
Continuous training, up-skilling, and mentorship from experienced leaders.
Generous staff discounts across the LVMH Fashion Group.
Access to the LVMH Heart Fund and 24/7 confidential support (EAP).
A high-performing, supportive, and dynamic team environment.
At Louis Vuitton, we celebrate diversity, inclusivity, and the unique perspectives each individual brings. We strongly encourage applications from all backgrounds.
Please note our recruitment process includes an online skills assessment and video interview. If you require adjustments, please notify the Louis Vuitton HR Team.
Louis Vuitton Leadership Opportunities in Melbourne employer: Louis Vuitton
At Louis Vuitton, we pride ourselves on being an exceptional employer, offering a vibrant and luxurious work environment in our Chatswood Chase store. As a Client Advisor, you'll enjoy generous commission structures, discounts on products, and unparalleled global career opportunities, all while being part of a passionate team that values personal growth and storytelling. Join us to craft unforgettable experiences and build lasting relationships with our discerning clientele, all within a supportive and dynamic culture that celebrates your ambition and love for luxury.
