At a Glance
- Tasks: Manage life insurance applications and improve service delivery in a dynamic team.
- Company: Join a growing Australian financial services organisation with a collaborative culture.
- Benefits: Earn $45–$50 per hour + super, with potential for extension.
- Other info: Immediate start available; fantastic opportunity for career growth and learning.
- Why this job: Make a real impact while gaining valuable experience in the financial services sector.
- Qualifications: Experience in life insurance or related fields is preferred; strong communication skills are essential.
The predicted salary is between 50 - 50 $ per hour.
Salary: $45–$50 per hour + super, depending on experience
Location: Surry Hills, Sydney
Start Date: ASAP
Working Arrangements: Five days in office
Hours: Monday to Friday 9:00am - 5:00pm
Assignment: Initial 3-month temporary assignment with potential to extend
ABOUT THE COMPANY
Join a growing Australian financial services organisation supporting a national network of financial advisers. With a collaborative, hands-on team and an exciting period of growth ahead, the business is expanding its centralised life insurance administration offering. This is an opportunity to join a supportive environment where your ideas are valued, processes are evolving and your contribution will make a difference to advisers and their clients.
ABOUT THE ROLE
We're seeking a proactive Life Insurance Administrator to join a busy team on an initial three-month assignment. You'll manage life insurance applications, coordinate underwriting requirements and liaise directly with advisers, clients and insurers. With a focus on clearing outstanding cases and improving turnaround times, you'll play a key role in strengthening service delivery while helping shape more efficient processes as the business continues to grow.
DUTIES
- Manage new life insurance applications from submission through to completion
- Coordinate underwriting requirements, medical reports and outstanding documentation
- Follow up pending applications and resolve outstanding cases to improve turnaround times
- Liaise directly with financial advisers, clients, insurers and underwriting teams
- Process policy amendments, cancellations, renewals and other servicing requests
- Respond to telephone and email enquiries, providing timely and professional updates
- Maintain accurate records and ensure compliance with relevant financial services procedures
- Identify process improvements and contribute to more efficient administration workflows
SKILLS & EXPERIENCE
- Previous experience in life insurance is highly regarded
- Candidates with transferable experience in financial planning, wealth management, superannuation or financial services administration are also encouraged to apply
- Confidence communicating directly with clients, advisers and external stakeholders over the phone and via email
- Strong organisational skills with the ability to manage multiple applications and competing priorities
- Availability to commence promptly and commit to the initial three-month assignment
- Valid Australian working rights, including suitable temporary visas
OUR RECRUITMENT PROCESS
At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process. Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen. Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role. Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.
Additional information
Join a growing financial services business just minutes from Central Station. Fantastic learning opportunity to manage and improve processes with a new team. Immediate start for three months with potential to extend.
Life Insurance Administration in Sydney employer: Lotus People
Lotus People is an exceptional employer, offering a vibrant and supportive work environment within a globally recognised financial services company. Employees benefit from tailored career development programmes, well-being initiatives, and the opportunity to engage in meaningful work that fosters professional growth while being part of a warm and inclusive culture. With a commitment to ethical practices and a strong international presence, this role provides a unique chance to thrive in your career while making a positive impact.
