As a Beauty Advisor, you will represent global beauty and fragrance brands, providing personalised advice to international travellers.
29th July, 2026
THE OPPORTUNITY
We are seeking passionate Beauty Advisors (Chinese speakers) to join our team at Melbourne Airport, where they will deliver exceptional customer experiences within a dynamic luxury retail environment.
You will represent leading globalcosmetic and fragrance brands, providing expert product knowledge and personalised service to international travellers.
This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse,fast-paced, sales-driven environment.
You will have the opportunity to represent the following luxury brands:
- Lancome - Full Time
- AESOP - Part Time
- Givenchy - Part Time
- SKII - Part Time
- Guerlain - Part Time - Fixed Term
29th July, 2026
THE OPPORTUNITY
We are seeking passionate Beauty Advisors (Chinese speakers) to join our team at Melbourne Airport, where they will deliver exceptional customer experiences within a dynamic luxury retail environment.
You will represent leading globalcosmetic and fragrance brands, providing expert product knowledge and personalised service to international travellers.
This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse,fast-paced, sales-driven environment.
You will have the opportunity to represent the following luxury brands:
- Lancome - Full Time
- La Mer - Part Time
- AESOP - Part Time
- Givenchy - Part Time
- SKII - Part Time
- Guerlain - Part Time - Fixed Term
KEY RESPONSIBILITIES
- Engage customers with a friendly and approachable manner
- Deliver exceptional customer service and personalised beauty consultations
- Promote benefits of products to generate sales and achieve set KPI's
- Provide expert product knowledge across cosmetics, skincare, and fragrance
- Maintain high standards of visual presentation and stock levels
ABOUT YOU
- Ability to speak fluent Chinese (Mandarin) is essential
- Proven retail/sales experience in beauty, fragrance, or cosmetics
- Excellent communication skills and vibrant personality
- Demonstrated passion for beauty, fragrance and skincare products
- RSA certification and ability to speak a second language (desirable but not essential)
WHY JOIN LOTTE DUTY FREE
- Monthly Sales Commission Program
- Team Discount Program
- Airport Retail Stores Discount (10% -20%)
- Free Car Parking
- Uniform & ASIC Pass Provided
- Sales & Product Training Program
- Employee Assistance Program
- Long-term Career & Professional Development Opportunities
- Recognition of Service Awards ($ Gift Cards)
- Safe, Diverse & Inclusive Work Environment with a Supportive Culture
ABOUT LOTTE DUTY FREE
Lotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more! Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner. Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store. DETAILS OF THE ROLE
- Location: Melbourne Airport
- Full time position: 76 hours' fortnightly
- Part time position: 60 hours' fortnightly
- 2 week rotating roster
- Availability to work a flexible schedule including weekends and public holidays
Applicants must be at least 18 years old, hold full Australian working rights. It is recommended to have your own form of reliable transport due to the early/late hours of work.
Beauty Advisor - Chinese Speaker in Melbourne employer: Lotte Duty Free
Lotte Duty Free is an exceptional employer, offering a dynamic work environment in the heart of Melbourne CBD, where you can thrive as a Talent Acquisition Specialist. With a strong focus on employee growth, competitive salary packages, and a diverse, inclusive culture, you'll have the opportunity to make a meaningful impact while enjoying benefits like team discounts and professional development. Join us to be part of a globally recognised brand that values excellence in customer service and fosters a supportive workplace for all employees.
