OUR CLIENT
Our client is a well-renowned healthcare organisation located in Melbourne's Eastern Suburbs. As part of a broader business transformation and operational uplift, they are looking for a Fleet & Logistics Coordinator to take ownership of their fleet administration processes and support improvements across their operations.
With a fleet of approximately 350 vehicles operating across 50 locations, this role will play a key part in managing day-to-day fleet issues, resolving outstanding queries and improving processes to create greater visibility and efficiency.
This is an excellent opportunity for someone with a customer service, logistics, supply chain or administration background who enjoys problem solving, taking ownership and improving the way things are done.
THE ROLE
Reporting to the Head od Supply Chain Logistics, you will take ownership of the Fleet inbox and work through a backlog of outstanding issues, ensuring fleet-related queries are resolved accurately and efficiently.
This role will require someone who can work autonomously, investigate issues, identify root causes and implement practical solutions. While this is not a traditional fleet management role, it will suit someone with strong problem-solving skills who enjoys working through operational challenges and improving processes.
Key responsibilities will include:
- Manage and resolve fleet-related issues including toll invoices, fines, breakdowns and general vehicle queries
- Take ownership of the Fleet inbox, prioritising and clearing backlog items
- Investigate recurring issues and identify root causes to prevent future problems
- Review fleet processes and identify opportunities for improvement
- Investigate issues such as incorrect toll processing, missing E-tags and vehicle administration gaps
- Work with internal stakeholders and external providers to resolve queries
- Maintain accurate fleet records and documentation
- Support the creation of centralised fleet information and processes
- Assist with vehicle movements between locations when required
ABOUT YOU
We are looking for someone who is naturally curious, organised and enjoys solving problems. You do not need to come from a dedicated fleet background, however experience within logistics, supply chain, transport, administration or customer service will be highly regarded.
You will bring:
- Experience working within logistics, supply chain, customer service, fleet administration or operations environments
- Strong problem-solving skills with the ability to investigate issues and find practical solutions
- Ability to work autonomously and take ownership of tasks
- Strong attention to detail and administration skills
- Confident communication skills with the ability to work with multiple stakeholders
- Ability to manage competing priorities and work through a backlog of tasks
- Strong Microsoft Office skills, particularly Excel and data management
- A current driver's licence (required, as occasional vehicle movements may be required)
Fleet Coordinator in Melbourne employer: Loop Recruitment
As a leading retailer in Australia, our client offers an exceptional work environment that fosters innovation and collaboration. With a strong emphasis on team culture and employee development, the Procurement Manager role provides opportunities for professional growth while working alongside supportive leaders in a dynamic setting. Located in a vibrant region, employees benefit from a diverse range of contracts and projects, ensuring a rewarding and impactful career in supply chain and logistics.
