Onsite Service Hardware Engineer (Server & GPU Break/Fix)
Hardware Engineer (Servers & GPU Infrastructure)
Melbourne| Full-Time | Permanent
Competitive salary package and long-term career opportunities
Love getting your hands on the latest server and GPU technology? Thrive on solving problems under pressure and getting critical systems back online fast?
We’re looking for a hands‑on Hardware Engineer to join a specialist infrastructure team supporting high-performance server and GPU environments across customer data centres. This is more than standard IT support. You’ll work on the technology powering AI, HPC, research, media rendering and other mission‑critical workloads.
What You’ll Be Doing
- Responding to server and GPU hardware incidents and diagnosing faults remotely and on-site
- Replacing and repairing components including GPUs, CPUs, memory, motherboards, storage, power supplies, RAID controllers and network cards
- Troubleshooting GPU‑related issues involving power, thermals, PCIe and NVLink
- Performing firmware and BIOS updates where required
- Running diagnostics and stress testing to verify repairs before sign‑off
- Managing RMAs, maintaining accurate service records and ensuring SLA commitments are met
- Working safely within customer data centre environments and participating in an on‑call roster when required
What We’re Looking For
- 2+ years’ experience in server hardware support, field service or data centre break/fix
- Strong hands‑on experience with enterprise server hardware and GPU platforms
- Knowledge of Supermicro, Intel Xeon, AMD EPYC, DDR4/DDR5, NVMe, SAS/SATA and RAID technologies
- Linux and Windows Server troubleshooting skills
- Excellent documentation, communication and customer service skills
- A current driver’s licence and willingness to travel to customer sites
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Onsite Service Hardware Engineer (Server & GPU Break/Fix) in Melbourne employer: Logical Resources
As a leading employer in the tech industry, we offer an exciting opportunity for AI Cloud/Software Engineer Developers to thrive in a dynamic and innovative environment. Our hybrid working model promotes work-life balance, while our commitment to employee growth ensures access to continuous learning and development opportunities. Located in the vibrant CBDs of Adelaide, Brisbane, Canberra, or Melbourne, you'll be part of a collaborative culture that values creativity and technical excellence, making it a rewarding place to advance your career.
