At a Glance
- Tasks: Deliver exceptional guest experiences and personalised beauty consultations in a vibrant boutique.
- Company: Join L’Occitane en Provence, a luxurious and sustainable beauty brand.
- Benefits: Enjoy generous staff discounts, training opportunities, and a focus on mental wellness.
- Other info: Flexible hours, including weekends, in a supportive and inclusive environment.
- Why this job: Be part of a B Corp certified company making a positive impact on people and the planet.
- Qualifications: 2 years of retail or beauty therapy experience and a passion for skincare.
The predicted salary is between 15.3 - 18.7 $ per hour.
About L’Occitane en Provence: Born of a simple gesture in 1976, L’Occitane en Provence is a natural and luxurious beauty brand inspired by the richness of the earth and the light of the South of France. We transform nature’s treasures into sensorial, effective skincare and beauty rituals – always with a deep respect for people and the planet. With Trust as our foundation, Curiosity as our compass, and Excellence as our standard, we are committed to sustainable innovation, ethical sourcing, and socially responsible practices. Now with over 2,200 boutiques worldwide, our values of authenticity, respect, and continuous improvement continue to guide everything we do. L’Occitane en Provence is proudly B Corp certified, and we are dedicated to building an inclusive workplace where all individuals feel safe, respected, and valued – free from discrimination, and empowered to grow.
About the role: In this dynamic role, you’ll work closely with the Boutique Manager and team to elevate our skincare range. Your primary focus will be driving growth through personalised consultations, tailored guest experiences, and engaging in boutique events. Your expertise will be key in increasing and maintaining the boutique’s skincare performance. You will need to have flexible availability, including weekends.
Responsibilities:
- Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver precious signature moments like hand massages, beauty consultations and facials.
- Develop and share expertise in L’Occitane products, heritage, ingredients and sustainability values.
- Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.
- Meet targets through expert product demonstrations and tailored experiences.
- Master POS and clientele systems while representing the brand at events.
- Collaborate effectively, build trust through open communication and knowledge sharing.
About you: You have at least 2 years retail or beauty therapy experience. You are a team player, professional and results driven. You deliver exceptional guest experience. Demonstration of practical ability of skincare demonstrations/consultations (comfortable touching a client’s skin).
Your benefits:
- Generous staff discounts at all of our retail stores.
- A feedback rich culture that supports openness and transparency.
- A company that focuses on training, development and internal career progression.
- Being part of a B Corp certified company committed to sustainability through refillable innovations and zero-plastic-waste product development!
- Access to our free EAP and fortnightly mental health magazines for tips on wellness.
We are committed to Justice, Equity, Diversity, and Inclusion (JEDI), actively fostering an environment where all candidates are valued, respected, and provided equitable opportunities to thrive, regardless of background or identity.
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L'Occitane en Provence is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. As a Beauty Host in Chermside, you'll enjoy generous staff discounts, a commitment to sustainability, and a supportive team environment that values openness and transparency. With a focus on training and internal career progression, you'll have the opportunity to thrive while contributing to a brand that respects both people and the planet.
