Lead Customer Service Agent

Lead Customer Service Agent

Full-Time On-site
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LASERQUEST are Hiring – Join Our Fun & Fast-Paced Team!

Do you have a bright, bubbly personality and love creating amazing customer experiences? Are you passionate about working with children and families, and thrive in a high-energy environment? If so, we want to hear from you!

We're looking for enthusiastic team members to join our exciting arcade entertainment venue in the following roles:

  • Energetic, friendly, and approachable
  • Confident working with children and families
  • Able to work in a fast-paced, loud entertainment environment
  • A natural leader who can motivate and support the team
  • Minimum 3 years' management experience in hospitality, entertainment, retail, or a similar customer-focused industry
  • Proven experience managing KPIs, labour models, and team performance
  • Excellent leadership, communication, and problem-solving skills
  • Customer-focused with the ability to inspire and develop a team
  • Comfortable working in a vibrant, noisy entertainment environment

If you're positive, reliable, and love making people smile while working in a fun atmosphere, we'd love to meet you!

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Contact Details:

Loader Nominees Recruitment Team