We are seeking a friendly, organised and motivated Reception & Marketing Administration professional to join our boutique real estate agency. This is a varied role combining front-of-office reception, general administration, sales support and property marketing coordination. The successful candidate will be an important part of the day-to-day operation of the office and will work closely with the directors and sales team.
Key responsibilities
- Greet and assist clients, vendors, buyers and visitors in a professional and welcoming manner
- Answer and direct incoming phone calls and enquiries
- Manage general email enquiries and correspondence
- Maintain a professional and organised reception and office environment
- Provide excellent customer service and build positive relationships with clients
- Provide administrative support to the sales team and directors
- Prepare and maintain property files, contracts and other office documentation
- Assist with database and CRM management, including updating client and property information
- Coordinate appointments, inspections and meetings
- Assist with open home and auction administration
About you
- Previous experience in real estate, administration, reception or marketing is preferred
- Strong organisational and time-management skills
- Excellent communication and customer service skills
- Professional telephone manner and presentation
- Good attention to detail and accuracy
- Ability to manage multiple tasks and meet deadlines
- Experience with real estate CRM systems, portals or marketing platforms is an advantage
- Ability to work independently as well as part of a small team
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