At a Glance
- Tasks: Support the Respiratory team by typing clinic letters and managing patient information.
- Company: Join Liverpool University Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Permanent role with flexible hours and opportunities for professional growth.
- Other info: Be part of a dedicated team in a fast-paced, supportive environment.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Good communication skills and knowledge of medical terminology required.
The predicted salary is between 49500 - 60500 $ per year.
We are looking to recruit an enthusiastic and motivated Band 3 Support Secretary to join our secretarial team within the Respiratory team. The post requires an individual who is resilient and adaptable to work in a fast-paced professional environment.
You as a successful candidate will be working alongside an established team of Band 4 Medical Secretaries. You will play a pivotal role in supporting the secretarial team in ensuring work is completed in a timely manner.
You will be responsible for:
- Typing clinic letters, chasing results and providing support for the secretaries and service.
- Producing accurate correspondence in a timely manner, typing from audio dictation.
- Providing day to day support to the PA/Medical Secretary team.
- Updating and inputting of patient information on to the appropriate systems and spreadsheet.
- Booking, rescheduling and cancelling appointments/clinics.
- Monitoring clinic capacity.
- Completing necessary actions required from correspondence and requests received.
You should have good communication and organisational skills, be well-organised, flexible in approach and able to use your own initiative in prioritising your workload. Extensive knowledge of medical terminology is essential, as are audio typing skills. A key aspect of the role involves daily communication with patients, consultants, nurses and other health and care professionals and therefore the post holder must have exceptional non-verbal and verbal skills.
The available post is permanent 22.5 hours per week.
Job responsibilities include:
- Providing comprehensive support to consultants and speciality teams including nurse practitioners/clinicians.
- Supporting with 18-week Referral to Treatment pathways including tertiary referrals to external trusts and ensuring these are accurately recorded on the Patient Administration System (PAS).
- Keeping track of referrals to ensure patients are reviewed promptly.
- Checking follow up appointments are arranged in conjunction with RTT patient pathway.
- Dealing with enquiries either on the telephone or face to face from patients, consultants, junior doctors and colleagues.
- Ensuring all correspondence relating to patient care is acted upon in a timely manner.
Support Secretary - Respiratory Medicine | Liverpool University Hospitals NHS Foundation Trust employer: Liverpool University Hospitals NHS Foundation Trust
Liverpool University Hospitals NHS Foundation Trust is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to providing high-quality healthcare services, employees benefit from a supportive work culture, comprehensive training programs, and opportunities for career advancement within a dynamic environment. Located in Liverpool, the Trust offers a unique chance to contribute to the health of a diverse community while enjoying the advantages of working in a reputable NHS organisation.
Contact Details:
Liverpool University Hospitals NHS Foundation Trust Recruitment Team
