Community Engagement and Involvement Officer in Liverpool

The post holder will coordinate public contributor involvement, community engagement, communications, meetings, training and events across the Clinical Research Facility (CRF) and the Commercial Research Delivery Centre (CRDC). They will lead on developing relationships with communities, community organisations and the voluntary sector to support the Public Patient Involvement Engagement (PPIE) and Equality Diversity and Inclusion (EDI) Manager in delivering the PPIE and EDI strategy.

The post holder will offer support to initiatives aimed at increasing awareness of research, improving access to research opportunities and promoting inclusive participation amongst underserved communities. They will contribute to the collection of impact and activity data, support reporting requirements and assist in the development of communication materials that showcase the value of public involvement and community engagement in research.

• Be responsible for supporting the planning and delivery of community engagement activities, outreach events and awareness campaigns and attend those events.
• Develop and maintain relationships with VCFSE organisations.
• Assist with and attend engagement activities aimed at improving participation in research amongst underserved communities.
• Assist in addressing inclusivity and diversity within research participation and community.
• Leading on gathering feedback from communities and public contributors and support its incorporation into service improvement and further research activity.
• Compiling data and reports for Research Governance purposes.
• Monitoring the PPIE inbox.
• Enter attendance, demographic data and feedback into computerised systems.
• Support other teams, and key stakeholders as required.
• Maintain stocks of merchandise and order when necessary.
• Arrange meetings and workshops.
• Prepare agendas and papers.
• Take minutes and monitor actions.
• Make recommendations for process improvement and support with implementation of change as required.
• Assist and develop recruitment information on the CRF/CRDC website and social media accounts.
• Support the PPIE and EDI Manager in delivering the PPIE Group action plan.

Help identify groups that may be under-represented in research. Assist with targeted engagement to improve inclusion of underserved communities. Support initiatives aimed at increasing diversity in research participation. Make recommendations for process improvement and support with implementation of change as required.

The post holder will support the PPIE and EDI Manager in delivering the PPIE Group 10-point plan. This will include:

• Act as a key point of contact for public contributors and research volunteers.
• Support the recruitment, onboarding and retention of public contributors.
• Arrange and co-ordinate bi-monthly PPIE group meetings including distribution of papers prior to planned meetings.
• Take minutes and progress actions at the PPIE group meetings.
• Arrange and support inclusive and accessible PPIE events and campaigns including booking, advertising and attendance.
• Process payments to patient contributors in line with the local processes and NIHR guidance.