At a Glance
- Tasks: Join our team to support patient care and manage clinic appointments in a busy environment.
- Company: Liverpool University Hospitals NHS Foundation Trust, a leading healthcare provider in the region.
- Benefits: Gain valuable experience in healthcare, flexible hours, and a supportive team atmosphere.
- Other info: Be part of a large team dedicated to improving community health across Merseyside.
- Why this job: Make a real difference in patient experiences while developing your skills in a dynamic setting.
- Qualifications: IT literacy and strong customer service skills; previous health sector experience is a plus.
The predicted salary is between 49500 - 60500 $ per year.
We are looking for a highly motivated, hard working, energetic and collaborative individual to join our busy Diabetes and Endocrinology Department administration team. This is an excellent opportunity to play a key role in supporting the delivery of a smooth, compassionate and efficient service for our patients.
As a clinic clerk in the Diabetes and Endocrinology Team you will work in a demanding but rewarding environment, contributing directly to patient experience and overall efficiency. Due to the nature of the work you will be IT literate, able to use most office software and at times work unsupervised. Previous experience in the health sector would be an advantage. Customer service, the ability to work as part of a team and to work to tight deadlines is essential. You will be flexible and expected to support the department when required.
Reporting to the Office Manager you will be part of a team responsible for:
- Welcoming patients/visitors into the Diabetes Centre and maintaining visibility on the reception desk.
- Ensuring appointments are made for specialties within the Care Group.
- Arriving patients who attend for their clinic appointments on the hospital system.
- Recording all clinic outcomes on the iPM PAS and removing patients from the waiting lists as necessary in accordance with Trust access policy.
- Dealing with outpatients referrals in accordance with the choose and book partial booking system.
- Liaising with all health professionals, GP Surgeries, Wards and A&E at times.
Clinic Clerk - Diabetes and Endocrinology | Liverpool University Hospitals NHS Foundation Trust employer: Liverpool University Hospitals NHS Foundation Trust
Liverpool University Hospitals NHS Foundation Trust is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to providing high-quality healthcare services, employees benefit from a supportive work culture, comprehensive training programs, and opportunities for career advancement within a dynamic environment. Located in Liverpool, the Trust offers a unique chance to contribute to the health of a diverse community while enjoying the advantages of working in a reputable NHS organisation.
Contact Details:
Liverpool University Hospitals NHS Foundation Trust Recruitment Team
