At a Glance
- Tasks: Own complex escalations and drive issues to resolution with empathy.
- Company: LivePerson, a leading tech company in Melbourne with a remote-friendly culture.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team and mentor peers while thriving in a fast-paced environment.
- Why this job: Make a real impact by improving SaaS platform stability and performance.
- Qualifications: Experience in application support and strong problem-solving skills.
The predicted salary is between 93600 - 114400 $ per year.
Live Person in Melbourne seeks a Senior Application Support Engineer to own complex escalations, perform deep technical investigations, and drive issues to resolution with empathy and rigor.
You’ll bridge Support and Engineering, mentor peers, and shape smarter diagnostic tools for our Saa S platform.
You will collaborate with Product Management, R&D, and global teams to improve stability, performance, and incident response while thriving in a fast-paced, remote-friendly environment.
#J-18808-Ljbffr
Senior SaaS Support Engineer – Remote in Melbourne employer: LivePerson
At LivePerson, we pride ourselves on being a leader in enterprise conversational AI, offering a dynamic and inclusive work environment that fosters innovation and personal growth. As a Senior Application Support Engineer, you'll not only tackle complex challenges but also mentor others, contributing to a culture of collaboration and continuous improvement. With recognition as a top innovative and remote-friendly workplace, we empower our employees to thrive and make a meaningful impact in their roles.
