Position Description
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress‐free and enjoyable journeys.
Key Responsibilities
- Respond to client inquiries via email, phone, and messaging systems
- Process itinerary changes, cancellations, and special travel accommodations
- Provide accurate guidance on travel requirements and agency policies
- Conduct proactive check‐ins with clients ahead of travel dates
- Efficiently manage and resolve customer concerns with professionalism
Ideal Candidate Profile
- Customer‐first mindset with strong communication skills
- Experience in customer support, hospitality, or tourism preferred
- Reliable, organized, and capable of multitasking
- Comfortable navigating online systems and digital booking tools
- Passionate about travel and delivering excellent service
Perks & Advantages
- Work‐from‐home flexibility
- Flexible hours
- Training and mentorship
- Growth opportunities within a growing travel company
- Access to industry discounts and travel benefits
- Positive and team‐oriented culture
Remote Travel Assistance Coordinator in Perth employer: Live the Dash Travel
Join a dynamic travel service company that values its employees by offering flexible hours and comprehensive training, ensuring you thrive in your role as a Remote Travel Concierge & Support Specialist. With a strong focus on customer satisfaction and a supportive work culture, you'll have the opportunity to grow professionally while enjoying unique travel perks that come with the job. This fully remote position allows you to balance your passion for travel with a rewarding career in customer service.
